Operations and Supply Chain Management
Latest 2024 Questions with 100% complete and
correct and detailed answers |A+ Grade
An organization uses the Voice of the Customer to collect information about what
customers want, what they like, and what they do not like. Which two tools should be
used once the VOC is complete? - ✔Answer-
✔Team problem-solving
✔Quality function deployment
A paper manufacturing company dealing in paper products experiences quality issues due
to poor performance and equipment malfunction. Which of the following quality
management tools must the paper manufacturer use to find out the reason for their poor
quality of products? - ✔Answer-Pareto charts
A company makes rulers that are designed to be 20 cm in length with allowance ±0.1
cm.If the actual length of a ruler is 20.2 cm, which factor will the company use to judge
the quality of the length of the rulers? - ✔Answer-Conformance
Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000
miles? - ✔Answer-Reliability
Which quality management philosophy assigns cost to quality, defines quality by how
well a product can be used for its intended purpose, and uses Pareto charts? - ✔Answer-
Juran Institute's management theory
Which quality management philosophy focuses on quality during the design of a product
to eliminate product quality variations? - ✔Answer-Taguchi methods
, Operations and Supply Chain Management
Latest 2024 Questions with 100% complete and
correct and detailed answers |A+ Grade
A company sells garage doors through a national retailer and contracts with local
installers to complete the installations. The operations manager is responsible for
completing the installations in a 14-day period after the sale. The company will be
penalized financially if it fails to achieve these objectives. The operations manager's daily
responsibilities include contacting installers to expedite orders and ensure deadlines are
met. Which two tools should be used to measure installer performance? - ✔Answer-
Control charts to measure the time elapsed to completion.
Run charts to chart output around the 14-day central tendency.
The CEO of a service company wants to change the strategy of the company from
volume sales to high-quality products. Which philosophy should the CEO implement to
emphasize quality over volume? - ✔Answer-Deming's 14 points
Which quality tool examines patterns, flow, and causes of variation of data points over
time? - ✔Answer-Statistical process control
A company tries to reduce variation in the quality of products it offers.
C - ✔Answer-A company tries to reduce variation in the quality of products it offers.
A company emphasizes the quality of suppliers because the quality of outputs are
determined by the quality of inputs.
Which Six Sigma methodology improves workplace efficiency and eliminates waste? -
✔Answer-DMAIC
Latest 2024 Questions with 100% complete and
correct and detailed answers |A+ Grade
An organization uses the Voice of the Customer to collect information about what
customers want, what they like, and what they do not like. Which two tools should be
used once the VOC is complete? - ✔Answer-
✔Team problem-solving
✔Quality function deployment
A paper manufacturing company dealing in paper products experiences quality issues due
to poor performance and equipment malfunction. Which of the following quality
management tools must the paper manufacturer use to find out the reason for their poor
quality of products? - ✔Answer-Pareto charts
A company makes rulers that are designed to be 20 cm in length with allowance ±0.1
cm.If the actual length of a ruler is 20.2 cm, which factor will the company use to judge
the quality of the length of the rulers? - ✔Answer-Conformance
Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000
miles? - ✔Answer-Reliability
Which quality management philosophy assigns cost to quality, defines quality by how
well a product can be used for its intended purpose, and uses Pareto charts? - ✔Answer-
Juran Institute's management theory
Which quality management philosophy focuses on quality during the design of a product
to eliminate product quality variations? - ✔Answer-Taguchi methods
, Operations and Supply Chain Management
Latest 2024 Questions with 100% complete and
correct and detailed answers |A+ Grade
A company sells garage doors through a national retailer and contracts with local
installers to complete the installations. The operations manager is responsible for
completing the installations in a 14-day period after the sale. The company will be
penalized financially if it fails to achieve these objectives. The operations manager's daily
responsibilities include contacting installers to expedite orders and ensure deadlines are
met. Which two tools should be used to measure installer performance? - ✔Answer-
Control charts to measure the time elapsed to completion.
Run charts to chart output around the 14-day central tendency.
The CEO of a service company wants to change the strategy of the company from
volume sales to high-quality products. Which philosophy should the CEO implement to
emphasize quality over volume? - ✔Answer-Deming's 14 points
Which quality tool examines patterns, flow, and causes of variation of data points over
time? - ✔Answer-Statistical process control
A company tries to reduce variation in the quality of products it offers.
C - ✔Answer-A company tries to reduce variation in the quality of products it offers.
A company emphasizes the quality of suppliers because the quality of outputs are
determined by the quality of inputs.
Which Six Sigma methodology improves workplace efficiency and eliminates waste? -
✔Answer-DMAIC
