and Answers
BRMP EXAM 2024
House of BRM - 4 pillars (core disciplines) Answer- 1.
Demand shaping2. Exploring
• Servicing
• Value harvesting
House of BRM - Roof Answer- Clarity of the BRM role in context of
provider STRATEGY and OPERATING MODEL
BRM Competencies (6) Answer- 1) Strategic
Partnering2) Business IQ
• Portfolio Management
• Provider Domain
• Powerful Communication
• Business Transition Management
Typical BRM role Answer- -sits at intersection of service provider and
business partner
-stimulates surfaces and shapes business demand for maximum value
-member of both Provider and business mgmt teams
Business Relationship Manager - Definitions Answer- -stimulate,
surface and shape business demand for a provider's products and services
and ensure that the potential business value from those products and
services is captured, optimized and communicate
• Role - connector and translator
-Discipline and organizational capability - set of competencies and
processes that foster productive, value producing relationships between
Provider and the business units they serve
, 3 BRM Metaphors Answer- 1) Navigator - facilitate business-Provider
convergence 2) Connector - facilitate connections and mobilize projects
and programs
3) Orchestrator - orchestrate Capabilities to seize value from provider
services
High Level Capability Model (3) Answer- 1) Demand Governance
Capabilities 2) Value Chain Capabilities
3) Enabling Capabilities
Business-Provider Maturity Model Answer- - Tool for calibrating
business demand maturity, provider supply maturity, and the BRM role
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• BRM role will be tactical when below mid two, role will be strategic
above ~2.5
What is BRM responsibility for Value Optimization? (RACI) Answer-
Responsible
BRM Related Standards (3) Answer- - ISO 20000
• ITIL Framework
• SFIA (Skills Framework for the Information Age)
Business Relationship Maturity Model Answer- - Maturity of the
business-Provider (IT) relationship
• L1: Ad Hoc
• L2: Order Taker
• L3: Service Provider
• L4: Trusted Advisor
• L5: Strategic Partner