UHC ETHICS & COMPLIANCE 2021 QUESTIONS WITH COMPLETE ANSWERS ALREADY PASSED AND GRADED A+

What type of events must an agent report to UnitedHealthcare? - CORRECT ANS Only the marketing/sales events, both formal and informal. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff do? - CORRECT ANS Leave any field requesting a consumer email address blank. Which election period occurs from October 15 to December 7? - CORRECT ANS Annual Election Period (AEP) Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? - CORRECT ANS 5 dollar gift cards to an in-network pharmacy. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do? - CORRECT ANS Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA. Which describes the purpose of educational events? - CORRECT ANS Educational events provide objective information about the Medicare program and/or health improvement and wellness. How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? - CORRECT ANS Erin should tell Mrs. Rose that the plan has received a "Below Average" rati