BSNS Final Exam Questions And Correct Answers, With Complete Verified Solution.

BSNS Final Exam Questions And Correct Answers, With Complete Verified Solution. Functional Departmentalization groups jobs by tasks they perform A soap company that features a bath soap department, a laundry detergent department, and a dish soap department is using what? product departmentalization The chain of command answers what Who reports to whom? Authority gives an individual the right to do this give orders ____ prevents a single employee from getting conflicting orders from two different superiors Unity of command A(n) ____ organization has a high degree of specialization, formalization, and centralization mechanistic Which term best describes an organic organization? Flexible In a team structure ____ there is no clear line of managerial authority In a _____, employees are recruited from functional departments to work on a specific project for a limited time period. matrix structure Controlling compares ____ to _____ to see if goals are being acheived actual performance to planned performance Outside consultants generally try to initiate ___ changes than internal managers more drastic Older workers tend to resist change more than younger workers because they ______. have more invested in the current system Workers in a company are complaining about a new employee evaluation system. which kind of resistance to change are they demonstrating? resistance because of uncertainty A technique that helps employees deal with change that includes them in the decisions- making process is ___ participation George constantly thrives to excel. He must always get the highest grade in the class and has a sense on urgency about him at all times. George probably has which of the following? Type A personality To reduce stress, managers need to make sure that employees _ have jobs that match their abilities This kind of work group brings individuals together from different work disciplines with different knowledge and skills. cross-functional team A low-ranking employees having the best parking space in the company parking lot is an example of ____ status incongruence The primary reason why social loafing occurs is that output contributions from ___ easily can be measured individuals cannot The main difference between work groups and work teams is that ___ work teams have a common goal Functional Departmentalization Its major advantage is that it achieves economies of scale by placing people with common skills and specializations into common units. Product departmentalization Each product is under the authority of a senior manager who is a specialist in, and is responsible for, everything related to his or her product line. chain of command who reports to whom authority give orders and expect those orders to be obeyed. line authority entitles a manager to direct the work of an employee according to the chain of command. Each person above you has it. Unity of command A structure in which each employee reports to only one manager Authority a right whose legitimacy is based on an authority figure's position in the organization; it goes with the job. power an individual's ability to influence decisions The cone analogy 1.The higher one moves in an organization (an increase in authority), the closer one moves to the power core 2.It's not necessary to have authority to wield power because one can move horizontally inward toward the power core without moving up. For instance, as gatekeepers for their bosses, assistants often are powerful in a company even though they have little authority, and the old saying "it's who you know". coercive power based on fear Reward power based on the ability to distribute something that others value. centralization decision making takes place at upper levels of the organization. decentralization lower-level managers provide input or actually make decisions. Formalization How standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures Mechanistic organization Fixed duties and many rules Organic organization adaptable duties, few rules and informal communication Factors influencing structure -Company's strategies -size of company -extent of tech -environment simple structure low departmentalization, wide spans of control, authority centralized in a single person, and little formalization. Functional structure is organized around the functions of operations, finance, human resources, and product research and development. Team structure A structure in which the entire organization is made up of work teams that do the organization's work Matrix structure specialists from different functional departments work together to complete an assigned project. When it is accomplished, they return to their functional departments. Purpose of control Ensure company's goals are met Planning Goals, objectives and strategies Controlling standards, measurements and comparison Leading Motivation, leadership and communication Organizing structure and human resource management range variation acceptable range when comparing performance and standards Feedforward control prevents problems because it takes place before the actual activity starts. concurrent control corrects problems as they happen Feedback control corrects problems after they occur Liquidity Ratios Measure an organization's ability to meet its current debt obligations Most training takes place on the job because _____ simple and usually costs less, but many other training methods are available.