Chapter 2
2.1
● The four phases to designing something new are:
○ Discover: Designers try to gather insights about the problem.
○ Define: Designers develop a clear brief that frames the design challenge.
○ Develop: Solutions or concepts are created, prototyped, tested, and iterated.
○ Deliver: The resulting project is finalised, produced, and launched.
● Interactive design includes all of these and utilising users in the design process
●
2.2
● It is important to explore the problem space first before jumping into the technical nuts
and bolts of the design
● You need to look at the current situation, problems, user, context etc.
● It is incredibly important to include users in your design process to help manage their
expectations of the product and to give them a sense of ownership over the product
● product owner = “to filter user and customer input to the development cycle and to
prioritise requirements or features” however does not replace the need for user input
● Different types of user involvement:
○ Face-to-face, smaller group
○ Crowdsourcing = “a range of different people are encouraged to contribute, and
this can include any and all of the stakeholders”
● Participatory design (cooperative design or co-design) = “an overarching design
philosophy that places those for whom systems, technologies, and services are being
designed, as central actors in creation activities”
2.1
● The four phases to designing something new are:
○ Discover: Designers try to gather insights about the problem.
○ Define: Designers develop a clear brief that frames the design challenge.
○ Develop: Solutions or concepts are created, prototyped, tested, and iterated.
○ Deliver: The resulting project is finalised, produced, and launched.
● Interactive design includes all of these and utilising users in the design process
●
2.2
● It is important to explore the problem space first before jumping into the technical nuts
and bolts of the design
● You need to look at the current situation, problems, user, context etc.
● It is incredibly important to include users in your design process to help manage their
expectations of the product and to give them a sense of ownership over the product
● product owner = “to filter user and customer input to the development cycle and to
prioritise requirements or features” however does not replace the need for user input
● Different types of user involvement:
○ Face-to-face, smaller group
○ Crowdsourcing = “a range of different people are encouraged to contribute, and
this can include any and all of the stakeholders”
● Participatory design (cooperative design or co-design) = “an overarching design
philosophy that places those for whom systems, technologies, and services are being
designed, as central actors in creation activities”
