Principles in Community and Public Health Nursing

A public health nurse has been assigned to call a client who speaks a different language than the nurse. Which of the following actions by the nurse demonstrates cultural competency? a. Ask the client's family member to help with interpretation. b. Ask the office receptionist who can speak multiple languages to help with interpretation. c. Use the organization's interpretation or translation service for this call. d. Speak slowly and use simple terms. - ANSWER-c. Use the organization's interpretation or translation service for this call. Rationale: Language barriers can lead to miscommunication, and use of an interpretation or translation service can help to improve satisfaction, quality, and safety of care. A nurse is speaking with the nursing supervisor about a staffing shortage and its implications for staff on their unit. Which of the following forms of advocacy is the nurse demonstrating? a. Political and legislative advocacy b. Professional advocacy c. Community advocacy d. Client advocacy - ANSWER-b. P