Wellcare ACT Mastery Exam 2024 |60| Questions with verified answers tested and passed

Wellcare ACT Mastery Exam 2024 |60| Questions with verified answers tested and passed Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False ANS-True The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one MA plan provider. The disclaimer must be: (Select all that apply.) a. Included in any marketing materials, including print materials and television advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed within the first minute of a sales call. c. Prominently displayed on TPMO websites (regardless of content). d. Electronically conveyed when communicating with a beneficiary through email, online chat, or other electronic means of communication (regardless of content). ANS-a. Included in any marketing materials, including print materials and television advertisements developed, used, or distributed by the TPMO. b. Verbally conveyed within the first minute of a sales call. c. Prominently displayed on TPMO websites (regardless of content). d. Electronically conveyed when communicating with a beneficiary through email, online chat, or other electronic means of communication (regardless of content). When a paper SOA form is used, it must be completed __________ hosting the sales presentation. a. 48 Hours prior to b. During c. After ANS-a. 48 Hours prior to When verifying a D-SNP beneficiary's Medicaid eligibility through the Ascend Medicaid search tool, you should confirm their current Medicaid status qualifies for the selected D-SNP being enrolled in and explain that changes in Medicaid eligiblity may affect enrollment and/or cost sharing. True False ANS-True Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy. Wellcare's quality focus consists of six drivers. Which of the following is not a Wellcare quality driver? a. Member Service b. Reputation c. Member Payments d. Serving Government Customers ANS-c. Member Payments Although options for capturing and submitting SOAs vary by health plan, Wellcare accepts SOAs in which of the following methods? a. Ascend b. Telephonic c. Paper d. All of these ANS-d. All of these Brokers/Agents can submit a support ticket online through their Centene Workbench portal. True