and Innovation Western Governors
University 2024
Western Governors University
C208 A1: Mission Description
The organization chosen for this paper is TD Bank, N.A. The mission of TD Bank
is to give their clients the best banking experience ever. In order for them to do that, TD
Bank relies on their talented and ambitious team of employees. The mission statement of TD Bank is to “be the best-run, customer-focused, integrated financial institution, with
a unique and inclusive employee culture” ("TD Bank Financial Group | Our Diversity Mission", 2022). This is done by pairing their employees up with a mentor or use training programs to help their workers become the best they can be. Helping their workers use their full potential to achieve their career goals.
A1a: Vision
The goals for TD Bank over the next three years focuses on them standing out from their competition.
1.They deliver rational earnings growth.
2.Center everything they do based upon their purpose, vision, and shared commitments.
3.Shape the future of banking in the digital age.
A2: Stakeholders
The key stakeholders for TD Bank include the following:
Internal
1.Customers
2.Employees
3.Shareholders/Investors
4.Government Regulators