Course: PERIOPERATIVE THEATRE TECHNOLOGY
LEVEL 6
Unit: Execute Perioperative Theatre Administrative Services
BY
Wamukota Samwel
Summary of Learning Outcomes
1) Plan administrative duties in Per operation Theatre
2) Provide supervisory services in Per operation Theatre
3) Implement Per operation Theatre policies
4) Provide liaison services in Per operation Theatre
5) Monitor and evaluate delivery of Per operation Theatre services
Contents
Summary of Learning Outcomes............................................................................................................................................. 1
Definition of administration.................................................................................................................................................... 4
Differences between management and administration ......................................................................................................... 4
Decisional Roles of an administrator ...................................................................................................................................... 4
Administrative Duties.............................................................................................................................................................. 5
Planning .............................................................................................................................................................................. 5
What is planning ..................................................................................................................................................................... 5
STRATEGIC PLANNING ................................................................................................................................................. 7
ORGANIZING ................................................................................................................................................................. 10
CLASSIFICATION OF ORGANIZATION .................................................................................................................................... 12
TYPES OF ORGANIZATIONAL STRUCTURE ............................................................................................................................. 13
LINE ORGANIZATION .................................................................................................................................................. 13
LINE AND STAFF ORGANISATIONAL STRUCTURE .............................................................................................. 14
Functional organization..................................................................................................................................................... 17
1
, Matrix Organizational Structure: ...................................................................................................................................... 19
Delegation ......................................................................................................................................................................... 20
Principles of Delegation .................................................................................................................................................... 21
BENEFITS OF DELEGATION ....................................................................................................................................... 24
STAFFING ....................................................................................................................................................................... 24
STAFFING PROCESS ..................................................................................................................................................... 25
Recruitment ................................................................................................................................................................... 25
Selection ........................................................................................................................................................................ 25
Induction ....................................................................................................................................................................... 25
Scheduling(Duty Roster)............................................................................................................................................... 25
Types of Schedules (Rosters) ............................................................................................................................................ 26
DIRECTING ..................................................................................................................................................................... 27
1] Issuing Orders and Instructions to Subordinates ...................................................................................................... 27
2] Supervision in an overall manner ............................................................................................................................. 28
3] Motivating Subordinates ........................................................................................................................................... 28
Maslow's Hierarchy of Needs Theory ........................................................................................................................... 29
4] Providing Leadership ................................................................................................................................................ 32
Leadership Styles .......................................................................................................................................................... 32
5] Communicating with Subordinates............................................................................................................................... 33
6] Maintaining discipline and Rewarding Effective People.............................................................................................. 33
CONTROLLING .............................................................................................................................................................. 34
DEFINITION............................................................................................................................................................................ 34
ELEMENTS OF CONTROL ............................................................................................................................................ 34
STANDARD OPERATING PROCEDURES (SOPS) ...................................................................................................................... 36
Types of SOPS .................................................................................................................................................................. 37
Checklists ...................................................................................................................................................................... 37
2. Step-by-step instructions (standard articles) ............................................................................................................. 37
3. Decision trees ............................................................................................................................................................ 37
4. Workflow articles...................................................................................................................................................... 37
Importance of SOPs .......................................................................................................................................................... 38
RESOURCE MOBILIZATION .................................................................................................................................................... 39
Importance of resource mobilization ................................................................................................................................ 40
WORKPLACE POLICIES ........................................................................................................................................................... 41
TYPES OF WORK PLACE POLICIES ........................................................................................................................... 42
Human Resource Development Policy ......................................................................................................................... 42
2
, Environmental Safety Policy ........................................................................................................................................ 45
Resource Allocation policy ............................................................................................................................................... 46
Procurement Policy ........................................................................................................................................................... 47
Resource management policy ........................................................................................................................................... 49
Types of resource management ..................................................................................................................................... 49
LIAISON SERVICES ................................................................................................................................................................. 50
Liaison Officer .................................................................................................................................................................. 50
Functions of Liaison Officer ............................................................................................................................................. 50
Public Relations ..................................................................................................................................................................... 51
Functions of Public Relations Officer ............................................................................................................................... 52
Interpersonal Skills ................................................................................................................................................................ 55
Types of Interpersonal Skills Interpersonal skills include: ............................................................................................ 55
Investigative Skills ................................................................................................................................................................. 55
Medical legal aspects in Health care Management .............................................................................................................. 57
Principles of Health Care Ethics ....................................................................................................................................... 57
What is a code of conduct? ............................................................................................................................................... 60
Aspects of the workplace that a code of conduct addresses .............................................................................................. 61
MONITORING AND EVALUATION .......................................................................................................................................... 62
(Purpose/Importance of Monitoring and Evaluation......................................................................................................... 63
SELECTING INDICATORS, BASELINES AND TARGETS........................................................................................ 64
FRAMEWORKS FOR EVALUATION - THE LOGICAL FRAMEWORK APPROACHES ....................................... 65
TYPES OF EVALUATION ............................................................................................................................................. 67
EVALUATION MODELS AND APPROACHES ........................................................................................................... 68
Monitoring And Evaluation Cycle .................................................................................................................................... 69
Setting up a M&E system often involves the following aspects ....................................................................................... 70
Evaluation tools ................................................................................................................................................................ 72
Types of Objectives .......................................................................................................................................................... 74
Report Writing ...................................................................................................................................................................... 76
Purposes of writing a report .............................................................................................................................................. 76
5 Cs of Report writing....................................................................................................................................................... 76
Components of a report .................................................................................................................................................. 76
3
, Definition of administration
Administration is the performance of executive duties that include formulation of objectives,
plans and policies of an organization
Differences between management and administration
Basis Management Administration
Meaning Management is an art of getting It is concerned with formulation of broad
things done through others by objectives, plans & policies.
directing their efforts towards
achievement of pre-determined
goals.
Nature Management is an executing Administration is a decision-making
function. function.
Process Management decides who Administration decides what is to be
should as it & how should he done & when it is to be done.
dot it.
Function Management is a doing function Administration is a thinking function
because managers get work because plans & policies are determined
done under their supervision. under it.
Skills Technical and Human skills Conceptual and Human skills
Level Middle & lower level function Top level function
Decisional Roles of an administrator
Entrepreneur role- As entrepreneurs, managers make decisions about changing what is
happening in an organization. They may have to initiate change and take an active part in
deciding exactly what is done – they are proactive
4
LEVEL 6
Unit: Execute Perioperative Theatre Administrative Services
BY
Wamukota Samwel
Summary of Learning Outcomes
1) Plan administrative duties in Per operation Theatre
2) Provide supervisory services in Per operation Theatre
3) Implement Per operation Theatre policies
4) Provide liaison services in Per operation Theatre
5) Monitor and evaluate delivery of Per operation Theatre services
Contents
Summary of Learning Outcomes............................................................................................................................................. 1
Definition of administration.................................................................................................................................................... 4
Differences between management and administration ......................................................................................................... 4
Decisional Roles of an administrator ...................................................................................................................................... 4
Administrative Duties.............................................................................................................................................................. 5
Planning .............................................................................................................................................................................. 5
What is planning ..................................................................................................................................................................... 5
STRATEGIC PLANNING ................................................................................................................................................. 7
ORGANIZING ................................................................................................................................................................. 10
CLASSIFICATION OF ORGANIZATION .................................................................................................................................... 12
TYPES OF ORGANIZATIONAL STRUCTURE ............................................................................................................................. 13
LINE ORGANIZATION .................................................................................................................................................. 13
LINE AND STAFF ORGANISATIONAL STRUCTURE .............................................................................................. 14
Functional organization..................................................................................................................................................... 17
1
, Matrix Organizational Structure: ...................................................................................................................................... 19
Delegation ......................................................................................................................................................................... 20
Principles of Delegation .................................................................................................................................................... 21
BENEFITS OF DELEGATION ....................................................................................................................................... 24
STAFFING ....................................................................................................................................................................... 24
STAFFING PROCESS ..................................................................................................................................................... 25
Recruitment ................................................................................................................................................................... 25
Selection ........................................................................................................................................................................ 25
Induction ....................................................................................................................................................................... 25
Scheduling(Duty Roster)............................................................................................................................................... 25
Types of Schedules (Rosters) ............................................................................................................................................ 26
DIRECTING ..................................................................................................................................................................... 27
1] Issuing Orders and Instructions to Subordinates ...................................................................................................... 27
2] Supervision in an overall manner ............................................................................................................................. 28
3] Motivating Subordinates ........................................................................................................................................... 28
Maslow's Hierarchy of Needs Theory ........................................................................................................................... 29
4] Providing Leadership ................................................................................................................................................ 32
Leadership Styles .......................................................................................................................................................... 32
5] Communicating with Subordinates............................................................................................................................... 33
6] Maintaining discipline and Rewarding Effective People.............................................................................................. 33
CONTROLLING .............................................................................................................................................................. 34
DEFINITION............................................................................................................................................................................ 34
ELEMENTS OF CONTROL ............................................................................................................................................ 34
STANDARD OPERATING PROCEDURES (SOPS) ...................................................................................................................... 36
Types of SOPS .................................................................................................................................................................. 37
Checklists ...................................................................................................................................................................... 37
2. Step-by-step instructions (standard articles) ............................................................................................................. 37
3. Decision trees ............................................................................................................................................................ 37
4. Workflow articles...................................................................................................................................................... 37
Importance of SOPs .......................................................................................................................................................... 38
RESOURCE MOBILIZATION .................................................................................................................................................... 39
Importance of resource mobilization ................................................................................................................................ 40
WORKPLACE POLICIES ........................................................................................................................................................... 41
TYPES OF WORK PLACE POLICIES ........................................................................................................................... 42
Human Resource Development Policy ......................................................................................................................... 42
2
, Environmental Safety Policy ........................................................................................................................................ 45
Resource Allocation policy ............................................................................................................................................... 46
Procurement Policy ........................................................................................................................................................... 47
Resource management policy ........................................................................................................................................... 49
Types of resource management ..................................................................................................................................... 49
LIAISON SERVICES ................................................................................................................................................................. 50
Liaison Officer .................................................................................................................................................................. 50
Functions of Liaison Officer ............................................................................................................................................. 50
Public Relations ..................................................................................................................................................................... 51
Functions of Public Relations Officer ............................................................................................................................... 52
Interpersonal Skills ................................................................................................................................................................ 55
Types of Interpersonal Skills Interpersonal skills include: ............................................................................................ 55
Investigative Skills ................................................................................................................................................................. 55
Medical legal aspects in Health care Management .............................................................................................................. 57
Principles of Health Care Ethics ....................................................................................................................................... 57
What is a code of conduct? ............................................................................................................................................... 60
Aspects of the workplace that a code of conduct addresses .............................................................................................. 61
MONITORING AND EVALUATION .......................................................................................................................................... 62
(Purpose/Importance of Monitoring and Evaluation......................................................................................................... 63
SELECTING INDICATORS, BASELINES AND TARGETS........................................................................................ 64
FRAMEWORKS FOR EVALUATION - THE LOGICAL FRAMEWORK APPROACHES ....................................... 65
TYPES OF EVALUATION ............................................................................................................................................. 67
EVALUATION MODELS AND APPROACHES ........................................................................................................... 68
Monitoring And Evaluation Cycle .................................................................................................................................... 69
Setting up a M&E system often involves the following aspects ....................................................................................... 70
Evaluation tools ................................................................................................................................................................ 72
Types of Objectives .......................................................................................................................................................... 74
Report Writing ...................................................................................................................................................................... 76
Purposes of writing a report .............................................................................................................................................. 76
5 Cs of Report writing....................................................................................................................................................... 76
Components of a report .................................................................................................................................................. 76
3
, Definition of administration
Administration is the performance of executive duties that include formulation of objectives,
plans and policies of an organization
Differences between management and administration
Basis Management Administration
Meaning Management is an art of getting It is concerned with formulation of broad
things done through others by objectives, plans & policies.
directing their efforts towards
achievement of pre-determined
goals.
Nature Management is an executing Administration is a decision-making
function. function.
Process Management decides who Administration decides what is to be
should as it & how should he done & when it is to be done.
dot it.
Function Management is a doing function Administration is a thinking function
because managers get work because plans & policies are determined
done under their supervision. under it.
Skills Technical and Human skills Conceptual and Human skills
Level Middle & lower level function Top level function
Decisional Roles of an administrator
Entrepreneur role- As entrepreneurs, managers make decisions about changing what is
happening in an organization. They may have to initiate change and take an active part in
deciding exactly what is done – they are proactive
4
