BUSI 3007 MIDTERM EXAM WEEK 3 - QUESTION AND ANSWERS

BUSI 3007 MIDTERM EXAM WEEK 3 - QUESTION AND ANSWERS WEEK 3 MIDTERM BUSINESS 3007 KNOWLEDGE MANAGEMENT • • Question 1 2 out of 2 points According to the Collison and Parcell textbook, the process of creating knowledge begins with . Selected Answer: People Correct Answer: People • Question 2 In second-generation KM, Knowledge Life Cycles are seen as: Selected Answer: Continuums of natural knowledge processes Correct Answer: Continuums of natural knowledge processes • Question 3 2 out of 2 points 2 out of 2 points According to economists (Knapp, 1988), is becoming the most important product in the United States. Selected Answer: Knowledge Correct Answer: Knowledge • Question 4 2 out of 2 points According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except: Selected Answer: Destroying knowledge Correct Answer: Destroying knowledge • Question 5 Learning and innovation is a(n): Selected Answer: Social process Correct Answer: Social process • Question 6 The four pillars that support KM initiatives are: Selected Answer: Leadership, organization, technology, and learning Correct Answer: Leadership, organization, technology, and learning • Question 7 How is second-generation KM different from first-generation KM? 2 out of 2 points 2 out of 2 points 2 out of 2 points Selected Answer: Second-generation KM is more inclusive of human resources and process initiatives. Correct Answer: Second-generation KM is more inclusive of human resources and process initiatives. • Question 8 Information Technology (IT)-centric KM focuses on: Selected Answer: Getting the right info to the right people at the right time Correct Answer: Getting the right info to the right people at the right time • Question 9 2 out of 2 points 2 out of 2 points According to Collison and Parcell, "captured knowledge" requires . Selected Answer: Some context and a collection of experiences that are distilled to provide the content Correct Answer: