, PM Solutions
Project Management
Maturity Model
Providing a Proven Path t o
Project Management Excellence
J. Kent Crawford
Project Management Solutions, Inc.
Havertown, Pennsylvania
M A R C E L
INC.
MARCEL DEKKER, NEWYORK BASEL
D E K K E R
,ISBN: 0-8247-0754-0
This bookis printed on acid-free paper
Headquarters
Marcel Dekker, Inc.
270 Madison Avenue, New York, NY 10016
tel: 21 2-696-9000; fax: 21 2-685-4540
Eastern Hemisphere Distribution
Marcel Dekker AG
Hutgasse 4, Postfach 812, CH-4001 Basel, Switzerland
tel: 41-61-261-8482; fax: 41-61-261-8896
World Wide Web
http://www.dekker.com
The publisher offers discounts on this book when ordered in bulk quantities. For more
information, write to Special Saleflrofessional Marketing at the headquarters address
above.
Copyright 0 2002 by Marcel Dekker, Inc. All Rights Reserved.
Neither this book nor any part may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, microfilming, and recording,
or by any information storage and retrieval system, without permission in writing from
the publisher.
Current printing(last digit):
I 0 9 8 7 6 5 4 3 2 1
PRINTED IN THE UNITED STATES OF AMERICA
, The organizational environment needed for project success
is ultimately created by management. The way that the man-
agers define, structure, and act toward projects is critical to
the success or failure of those projects, and consequently the
success or failure of the organization. An effective project
management culture is essential for effective project manage-
ment.
This Center for Business Practices series of books is
designed to help you develop an effective project manage-
ment culture in your organization.The seriespresents the best
thinking of some of the world’s leading project management
professionals, who identify a broad spectrum of best prac-
tices foryou to consider and then to implement in your own
organizations.Written with the working practitioner in mind,
the series provides ”must have” information on the knowl-
edge, skills, tools, and techniques used in superior project
management organizations.
A culture is a sharedset of beliefs, values, and expec-
tations. This culture is embodied in your organization’s poli-
cies, practices, procedures, and routines. Effective cultural
change occurs and will be sustained only by altering (or in
some cases creating) these everyday policies, practices, pro-
cedures, and routines in order to impact the beliefs and val-
ues that guide employee actions. We can affect the culture by
changing the work climate, by establishing and implement-
ing project management methodology, by training to that
methodology, and by reinforcing and rewarding the changed
behavior that results. The Center for Business Practicesseries
focuses on helping you accomplish that cultural change.
Project Management
Maturity Model
Providing a Proven Path t o
Project Management Excellence
J. Kent Crawford
Project Management Solutions, Inc.
Havertown, Pennsylvania
M A R C E L
INC.
MARCEL DEKKER, NEWYORK BASEL
D E K K E R
,ISBN: 0-8247-0754-0
This bookis printed on acid-free paper
Headquarters
Marcel Dekker, Inc.
270 Madison Avenue, New York, NY 10016
tel: 21 2-696-9000; fax: 21 2-685-4540
Eastern Hemisphere Distribution
Marcel Dekker AG
Hutgasse 4, Postfach 812, CH-4001 Basel, Switzerland
tel: 41-61-261-8482; fax: 41-61-261-8896
World Wide Web
http://www.dekker.com
The publisher offers discounts on this book when ordered in bulk quantities. For more
information, write to Special Saleflrofessional Marketing at the headquarters address
above.
Copyright 0 2002 by Marcel Dekker, Inc. All Rights Reserved.
Neither this book nor any part may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, microfilming, and recording,
or by any information storage and retrieval system, without permission in writing from
the publisher.
Current printing(last digit):
I 0 9 8 7 6 5 4 3 2 1
PRINTED IN THE UNITED STATES OF AMERICA
, The organizational environment needed for project success
is ultimately created by management. The way that the man-
agers define, structure, and act toward projects is critical to
the success or failure of those projects, and consequently the
success or failure of the organization. An effective project
management culture is essential for effective project manage-
ment.
This Center for Business Practices series of books is
designed to help you develop an effective project manage-
ment culture in your organization.The seriespresents the best
thinking of some of the world’s leading project management
professionals, who identify a broad spectrum of best prac-
tices foryou to consider and then to implement in your own
organizations.Written with the working practitioner in mind,
the series provides ”must have” information on the knowl-
edge, skills, tools, and techniques used in superior project
management organizations.
A culture is a sharedset of beliefs, values, and expec-
tations. This culture is embodied in your organization’s poli-
cies, practices, procedures, and routines. Effective cultural
change occurs and will be sustained only by altering (or in
some cases creating) these everyday policies, practices, pro-
cedures, and routines in order to impact the beliefs and val-
ues that guide employee actions. We can affect the culture by
changing the work climate, by establishing and implement-
ing project management methodology, by training to that
methodology, and by reinforcing and rewarding the changed
behavior that results. The Center for Business Practicesseries
focuses on helping you accomplish that cultural change.
