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Exam (elaborations) Managing Stress At Work (MSW-1)

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PLAGIARISM DECLARATION FORM (T-DF)

Instructions
Please complete and attach this Plagiarism Declaration Form to each answer
script that you submit to Flexlearn for marking.


I declare that the attached work is entirely my own I also declare that this
answer script has not been submitted for assessment in any other course or
university without due acknowledgement.

I understand that plagiarism, collusion, and copying are grave and serious
offences.

I understand that disciplinary action (which may include the deduction of marks
from the exam) will be taken against me if I am found to be an offender of exam
plagiarism.

Full name and IC No: Date:




Examination Declaration Form
Jan / May / Sept
202__
Student’s Name
Student’s ID No:
Course Code LSP205/05
Course Title Managing Stress At Work
Class Code MSW-1
No. of pages of this 7
answer script
(including this page)

, Lecturer Name
T-DF Examination Declaration Form (7/2022 / version #005)


Part A

1. Distinguish the concept of freeze and fawn. [10 marks]

1) Freeze and fawn are both coping mechanisms that individuals may use in response to

perceive challenging situations. Both mechanisms are part of the body’s stress

response which is known as the fight-or-flight response.

The freeze response is something like an individual becomes paralyzed when he or

she is facing constant stress. It is said that the person will only freeze in place which

leads them to unable to act. When it comes to facing situation like this, the person

struggles to make decisions as the person’s amygdala becomes hyperactive and it will

start to cause the release of stress hormones like cortisol. This type of reaction can

simply lead a person to have feelings of fear and anxiety.

Fawn response is referring to a person trying to please others so that they can avoid

conflict. This type of coping mechanism is usually used by people who are people-

pleasing and also who are willing to do whatever to get accepted by others. In the

workplace, people who use this fawn response may be bullied by just agreeing on

unreasonable demands, doing a lot of tasks when they are asked to do so, and ignoring

their own needs and opinions just so there will be no conflict. This approach can be

said that it is used to get rid of stress by avoiding conflict but it may lead to low self-

esteem and also the person may feel hard to set their own boundaries at the end of the

day.

2. Provide a definition of burnout and list four typical indicators or signs of

burnout. [15 marks]

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5 april 2024
Aantal pagina's
8
Geschreven in
2023/2024
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Tentamen (uitwerkingen)
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