MGSC 395 Test 1exam study guide
Management Science 395 – Exam 1 Notes Primary Functions of a Manager: - Plan - Organize - Staff - Lead - Control What does an Operations Manager do? “…The systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers.” Productivity = the value of outputs (services and products) produced divided by the value of inputs (labor, materials, equipment, etc.) Example: Three employees process 600 insurance policies in a week. They work 8 hours per day, 5 days pe
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mgsc 395 test 1