CRCR Section 1,1
What are the 3 critical segments of the revenue cycle - answerPre-service, Time-of-
Service, Post-Service
The pre-service segment includes: - answerScheduling and pre-access processing is
completed. The patient is scheduled, pre-registered for service and the required data is
collected
The time-of-service for SCHEDULED PATIENTS segment includes: - answerA final
account review is completed. Upon arrival, the patient is positively identified. the pre-
registration record is activated, consents are signed and co-payments are collected.
The time-of-service segment for UNSCHEDULED PATIENTS includes: -
answerComprehensive registration and financial processing is completed. Mirrors the
work completed for schedule patients prior to service
The post-service segment includes: - answerAccount activities occur after the patient is
discharged until the account reaches a zero balance.
True or False: Consents are signed as part of the post-service process? - answerFalse
True or False: Patient service costs are calculated in the pre-service process for
scheduled patients? - answerTrue
True or False: The patient is scheduled and registered for service is a time-of-service
activity - answerFalse
True or False: The patient account is monitored for payment is a time-of-service
activity? - answerFalse
True or False: Case management and discharge planning services are post-service
activities? - answerFalse
True or False: Sending the bill electronically to the health plan is a time-of-service
activity? - answerFalse
What are the 3 critical segments of the revenue cycle - answerPre-service, Time-of-
Service, Post-Service
The pre-service segment includes: - answerScheduling and pre-access processing is
completed. The patient is scheduled, pre-registered for service and the required data is
collected
The time-of-service for SCHEDULED PATIENTS segment includes: - answerA final
account review is completed. Upon arrival, the patient is positively identified. the pre-
registration record is activated, consents are signed and co-payments are collected.
The time-of-service segment for UNSCHEDULED PATIENTS includes: -
answerComprehensive registration and financial processing is completed. Mirrors the
work completed for schedule patients prior to service
The post-service segment includes: - answerAccount activities occur after the patient is
discharged until the account reaches a zero balance.
True or False: Consents are signed as part of the post-service process? - answerFalse
True or False: Patient service costs are calculated in the pre-service process for
scheduled patients? - answerTrue
True or False: The patient is scheduled and registered for service is a time-of-service
activity - answerFalse
True or False: The patient account is monitored for payment is a time-of-service
activity? - answerFalse
True or False: Case management and discharge planning services are post-service
activities? - answerFalse
True or False: Sending the bill electronically to the health plan is a time-of-service
activity? - answerFalse
