CRCR Exam Unit 1
Net Days in AR - answerMeasures how fast receivables are collected. It is a trending
indicator of overall A/R performance & revenue cycle efficiency.
A/R Aging - answerReports divide the AR into 30, 60, 90, and 120 day categories,
based on discharge.
Credit Balances - Days Outstanding - answerThe dollars in credit balance at the
account level divided by the three month daily average of total net patient service
revenue. Credit balances should be resolved timely and should be benchmarked at
<1% of the days outstanding in the AR.
3 Critical Elements of the Healthcare Revenue Cycle - answerPre-Service, Time of
Service, Post Service
Provision of Care - answerDescribing elective vs. non-elective services to the patient,
and discussing prior balances the patient has (if applicable).
Emergency Medical Treatment and Active Labor Act (EMTALA) - answerSays that no
patient financial discussions should occur before a patient is screened and stabilized.
HFMA's Adopter Program - answerProviders who implement and support the best
practices of Patient Financial Communication are eligible and encouraged to apply for
recommendation by HFMA as an Adopter of Patient Financial Communication Best
Practices.
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
Initiative - answerImplemented by CMS to provide a standardized method for evaluating
patient's perspective on hospital care. 27 total questions on the survey. Key Question is
"Would you recommend this hospital to your friends and family?"
Continuum of Care - answerInvolves healthcare providers in multiple settings and
multiple levels coming together with the overall goal of coordinating patients' healthcare
Net Days in AR - answerMeasures how fast receivables are collected. It is a trending
indicator of overall A/R performance & revenue cycle efficiency.
A/R Aging - answerReports divide the AR into 30, 60, 90, and 120 day categories,
based on discharge.
Credit Balances - Days Outstanding - answerThe dollars in credit balance at the
account level divided by the three month daily average of total net patient service
revenue. Credit balances should be resolved timely and should be benchmarked at
<1% of the days outstanding in the AR.
3 Critical Elements of the Healthcare Revenue Cycle - answerPre-Service, Time of
Service, Post Service
Provision of Care - answerDescribing elective vs. non-elective services to the patient,
and discussing prior balances the patient has (if applicable).
Emergency Medical Treatment and Active Labor Act (EMTALA) - answerSays that no
patient financial discussions should occur before a patient is screened and stabilized.
HFMA's Adopter Program - answerProviders who implement and support the best
practices of Patient Financial Communication are eligible and encouraged to apply for
recommendation by HFMA as an Adopter of Patient Financial Communication Best
Practices.
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
Initiative - answerImplemented by CMS to provide a standardized method for evaluating
patient's perspective on hospital care. 27 total questions on the survey. Key Question is
"Would you recommend this hospital to your friends and family?"
Continuum of Care - answerInvolves healthcare providers in multiple settings and
multiple levels coming together with the overall goal of coordinating patients' healthcare
