Chapter 1
Introduction to Systems Analysis
and Design
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Describe the impact of information
technology
Define systems analysis and design and the
role of a systems analyst
Define an information system and describe its
components
Explain how to use business profiles and
models
Explain Internet business strategies and
relationships, including B2C and B2B
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
2
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Identify various types of information systems
and explain who uses them
Distinguish among structured analysis,
object-oriented analysis, and agile methods
Explain the waterfall model, and how it has
evolved
Discuss the role of the information
technology department and the systems
analysts who work there
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
3
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Information helps
companies:
• Increase productivity
• Deliver quality products
and services
• Maintain customer loyalty
• Make sound decisions
• Use of information
technology is vital for
organizational success FIGURE 1-1 These headlines show the
enormous impact of information
technology on our lives.
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
4
or duplicated, or posted to a publicly accessible website, in whole or in part.
Introduction to Systems Analysis
and Design
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Describe the impact of information
technology
Define systems analysis and design and the
role of a systems analyst
Define an information system and describe its
components
Explain how to use business profiles and
models
Explain Internet business strategies and
relationships, including B2C and B2B
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
2
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Identify various types of information systems
and explain who uses them
Distinguish among structured analysis,
object-oriented analysis, and agile methods
Explain the waterfall model, and how it has
evolved
Discuss the role of the information
technology department and the systems
analysts who work there
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
3
or duplicated, or posted to a publicly accessible website, in whole or in part.
, Information helps
companies:
• Increase productivity
• Deliver quality products
and services
• Maintain customer loyalty
• Make sound decisions
• Use of information
technology is vital for
organizational success FIGURE 1-1 These headlines show the
enormous impact of information
technology on our lives.
Copyright ©2017 Cengage Learning. All Rights Reserved. May not be scanned, copied
4
or duplicated, or posted to a publicly accessible website, in whole or in part.
