Apple Device Support 2024 Exam Study Guide |
Questions with 100% Correct Answers | Verified | Latest
Update Rated A+
What do you need to back up your iPhone or iPad using iCloud?
Available iCloud storage space
iCloud automatically backs up your iPhone or iPad each day.
True
What should you do to back up a device to a computer?
Manually initiate the backup
What must you do when you create an encrypted backup on your computer?
Store the password somewhere safe
Which accessory do you need to migrate data from one iPhone to another using a
wired connection?
Lightning to USB 3 Camera Adapter
Which method lets you transfer data and content directly from your current
device to your new device?
Quick Start
Where do you complete steps that you skipped during Quick Start?
In Settings on your new device
Which of the following should you turn off before you restore iPhone to factory
settings?
Find My
Where on iPhone or iPad can you find the Erase All Content and Settings option?
Settings > General > Transfer or Reset
Where in Apple Configurator can you choose to restore a device to factory
settings?
Actions > Restore
, What happens if Find My is still turned on when you try to restore iPhone or iPad
using a Mac?
The restore attempt can't continue.
Which of the following is required to restore your data to your iPhone using
iCloud?
iPhone reset to factory settings
Which of the following is required to restore your data to your iPhone from your
Mac?
A USB or USB-C to Lightning cable
Which type of backup works with a currently setup iPhone or iPad?
Mac backup
Which of the following do you need to do on your iPhone before you restore from
a Mac backup?
Turn off Find My
Reviving a device restores its software and erases your content.
False
What do you need to do first when you put a device in recovery mode?
Connect the device to a Mac.
What other option do you have if your device can't be revived and is stuck on the
Apple logo?
Enter recovery mode and attempt to restore the device.
Apple Configurator backups are encrypted by default.
False
Which option can you access to view the current activity of Apple Configurator?
From the Apple Configurator menu bar, choose Window > Activity.
When you use Apple Configurator to backup a device, Apple ID information is
removed from the backup.
False
Which setting lets your device join a cellular network while you travel
internationally?
Data Roaming
Questions with 100% Correct Answers | Verified | Latest
Update Rated A+
What do you need to back up your iPhone or iPad using iCloud?
Available iCloud storage space
iCloud automatically backs up your iPhone or iPad each day.
True
What should you do to back up a device to a computer?
Manually initiate the backup
What must you do when you create an encrypted backup on your computer?
Store the password somewhere safe
Which accessory do you need to migrate data from one iPhone to another using a
wired connection?
Lightning to USB 3 Camera Adapter
Which method lets you transfer data and content directly from your current
device to your new device?
Quick Start
Where do you complete steps that you skipped during Quick Start?
In Settings on your new device
Which of the following should you turn off before you restore iPhone to factory
settings?
Find My
Where on iPhone or iPad can you find the Erase All Content and Settings option?
Settings > General > Transfer or Reset
Where in Apple Configurator can you choose to restore a device to factory
settings?
Actions > Restore
, What happens if Find My is still turned on when you try to restore iPhone or iPad
using a Mac?
The restore attempt can't continue.
Which of the following is required to restore your data to your iPhone using
iCloud?
iPhone reset to factory settings
Which of the following is required to restore your data to your iPhone from your
Mac?
A USB or USB-C to Lightning cable
Which type of backup works with a currently setup iPhone or iPad?
Mac backup
Which of the following do you need to do on your iPhone before you restore from
a Mac backup?
Turn off Find My
Reviving a device restores its software and erases your content.
False
What do you need to do first when you put a device in recovery mode?
Connect the device to a Mac.
What other option do you have if your device can't be revived and is stuck on the
Apple logo?
Enter recovery mode and attempt to restore the device.
Apple Configurator backups are encrypted by default.
False
Which option can you access to view the current activity of Apple Configurator?
From the Apple Configurator menu bar, choose Window > Activity.
When you use Apple Configurator to backup a device, Apple ID information is
removed from the backup.
False
Which setting lets your device join a cellular network while you travel
internationally?
Data Roaming
