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PN3002 Well Detailed/ verified (Grade A+ Assured).

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PN3002 Well Detailed/ verified (Grade A+ Assured). Setting boundaries - correct answer.1. The nurse, not the patient, is responsible for delineating and maintaining boundaries. 2. The nurse should work within the "zone of helpfulness," which is neither aloof nor too intense/emotionally involved. 3. The nurse should examine any boundary crossing, be aware of its potential implications, and avoid repeated crossings. 4. Variables such as the care setting, community influences, client needs, and the nature of therapy affect the delineation of boundaries. 5. Actions that overstep established boundaries to meet the needs of the nurse are boundary violations. 6. Avoid dual relationships in which the nurse has a personal or business relationship with a patient, as well as the professional one. 7. It may be difficult to determine when the nurse-client relationship is truly terminated. Identifying goals - correct answer.Mutually agreed-upon goals that flow from the nursing diagnosis and provide guidance in determine appropriate interventions. Researching - correct answer.· Be smart with your words, plan before you speak or even enter the room. · Platitude and patronization should be avoided. · Create a comfortable relaxing environment. · Ask client if they would like to conduct interview alone or with family members present. · Provide a private environment to encourage information sharing. · Assure any information obtained will remain confidential. Communication styles - correct answer.- Passive - Aggressive - Passive-aggressive - Assertive Passive communication - correct answer.Giving up, giving in, or backing down without standing up for one's own rights and needs. Aggressive communication - correct answer.Self-serving communication that does not take a listener's feelings and rights into account. Passive-aggressive communication - correct answer.Form of communication in which an individual avoids direct confrontation, but will take steps to manipulate someone. Uses nonverbal behavior to express angers or resentment, backhand compliments, or sarcasm/humor. Assertive communication - correct answer.A communication style characterized by confidence and consideration for self and others with an ability to express positive and negative ideas and feelings in an open, honest, and direct way. Positive communication techniques - correct answer.· Empathy · Active listening · Open body language · Tone, clarity, volume · Therapeutic touch · Laymen's terms / no medical jargon · Read the room · Restatement · Paraphrasing · Avoid judgement, poker face · Validation · Appropriate humour · Clarification · Eye contact · Therapeutic silence · Gestures and cues · Respectful spacing · Be at level with client · Appropriate open ended or close ended communications · Assertive questions · Clarifying inconsistencies Negative communication techniques - correct answer.· Mocking · False reassurance · Dismissed · Faux empathy · Ego-centric approaches · Inappropriate or poorly timed advice · Patronizing · Infantilizing · Using tough to grasp medical terminology · Inappropriate tone, clarity, volume. · Closed, narrow body language · Rushing and fidgeting · Intimate spacing · Being distracted during the interaction Effects of a therapeutic relationship - correct answer.- Improves both patient satisfaction - Professional fulfilment, - Saves time, and - Increases compliance with prescribed medication. - An individual in therapy might be more inclined to open up emotionally and provide further details about his or her concerns. Barriers to communication - correct answer.Obstacles that interrupt the flow of conveying and receiving messages. · Physical Barriers · Perceptual Barriers · Emotional Barriers · Cultural Barriers · Language Barriers · Gender Barriers · Interpersonal Barriers Conflict management - correct answer.· A disagreement between two or more people. Could be about values, attitudes, decisions, etc. · Sprouted from unmet needs. Warning in a relationship - something needs attentions. · "I" statements is the best way to get something across, as opposed to an accusatory or passive-aggressive approach that might heightened the conflict. · Be Assertive not Aggressive or Passive. · Examine root causes for conflict. Steps: 1. Identify the problem.

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