prejudice
display of negative irrational attitude towards women of minority (attitude)
discrimination
actively denies women/minority the full benefit of an organizational membership (actions)
glass ceiling
an invisible barrier limiting career advancement of women/minorities
interdependence
people/organizations/nations depending on each other
globalization
worldwide interdependence of resources, products, and business competition
manager
person in an organization who supports and is responsible for the work of others
managerial competency
skill based capability for high performance in a management job; includes communication, teamwork,
motivation, leadership, critical thinking, professional
management
process of planning, organizing, leading, and controlling the use of resources to accomplish
performance goals
contingency plan
planning ahead in case things don't go as planned (ex. Extra exam days)
corporate government
oversight of a company's management by a board of directors
ponzi scheme
a type of fraud in which investors think returns come from sales of products. They come from money
invested by new investors (no products, set up is con)
trends in the new workplace
→ belief in human capital
→demise in command and control
→emphasis on teamwork
→technology = more efficient
→strict regulations for high moral standards
→concern for work-life balance
→quickly market products
, →workplace diversity composition
open systems
→ composed of interrelated parts that functions together to achieve a common purpose
→interact with their environment
→organizations are open systems
→people,money,info,technology, materials are put in so finished goods/services are put out
top managers
set objectives, scan environment, plan and make decisions (conceptual and human skills)
middle managers
report to top, oversee first line, develop/implement activities, allocate resources (human skills - well
rounded)
lower level managers
report to middle, supervise employees, involved in day to day tasks (technical and human skills)
high performance managers
→ build working relationships
→ethical
→focus on the bigger picture
→helps other develop skills and performance competencies
→create workplace that's performance driven and satisfies workers
→managers must ensure people are treated as strategic assets
managerial responsibilities
→his/her own performance
→overall performance of the team, work group, department and/or entire organization
→to help other people achieve high performance
→financial well-being of his/her area of responsibility
→motivation and reward
planning - functions of management
the process of setting objectives and determining what actions should be taken to accomplish them
organizing - functions of management
process of assigning tasks, allocating resources, and arranging the coordinate activities of individuals
and groups to implement plans (right people right job)
leading - functions of management
process of inspiring peoples enthusiasm to work hard and direct their efforts to fulfill plans and
accomplish objectives
controlling - functions of management
process of measuring work performance, comparing results to take objectives and taking corrective
action as needed.sk