BUSI 3007 MIDTERM EXAM WEEK 3 - QUESTION AND ANSWERS

BUSI 3007 MIDTERM EXAM WEEK 3 - QUESTION AND ANSWERS WEEK 3 MIDTERM BUSINESS 3007 KNOWLEDGE MANAGEMENT • • Question 1 2 out of 2 points According to the Collison and Parcell textbook, the process of creating knowledge begins with _____________. Selected Answer: People Correct Answer: People • Question 2 2 out of 2 points In second-generation KM, Knowledge Life Cycles are seen as: Selected Answer: Continuums of natural knowledge processes Correct Answer: Continuums of natural knowledge processes • Question 3 2 out of 2 points According to economists (Knapp, 1988), ___________ is becoming the most important product in the United States. Selected Answer: Knowledge Correct Answer: Knowledge • Question 4 2 out of 2 points According to the Collison and Parcell textbook, Knowledge Management is about all of the following processes except: Selected Answer: Destroying knowledge Correct Answer: Destroying knowledge • Question 5 2 out of 2 points Learning and innovation is a(n): Selected Answer: Social process Correct Answer: Social process • Question 6 2 out of 2 points The four pillars that support KM initiatives are: Selected Answer: Leadership, organization, technology, and learning Correct Answer: Leadership, organization, technology, and learning • Question 7 2 out of 2 points How is second-generation KM different from first-generation KM? Selected Answer: Second-generation KM is more inclusive of human resources and process initiatives. Correct Answer: Second-generation KM is more inclusive of human resources and process initiatives. • Question 8 2 out of 2 points Information Technology (IT)-centric KM focuses on: Selected Answer: Getting the right info to the right people at the right time Correct Answer: Getting the right info to the right people at the right time • Question 9 2 out of 2 points According to Collison and Parcell, "captured knowledge" requires ____________________. Selected Answer: Some context and a collection of experiences that are distilled to provide the content Correct Answer: Some context and a collection of experiences that are distilled to provide the content • Question 10 2 out of 2 points People share knowledge because: Selected Answer: All of the above are correct. Correct Answer: All of the above are correct. • Question 11 2 out of 2 points According to the Collison and Parcell textbook, in order to create an environment in which knowledge flourishes, we need: Selected Answer: All of the above are true. Correct Answer: All of the above are true. • Question 12 2 out of 2 points According to Maslow's Hierarchy Theory of Motivation (Hendriks, 1999), motivation for knowledge work comes from what level in the hierarchy? Selected Answer: All of the above. Correct Answer: All of the above. • Question 13 2 out of 2 points