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Which of the following statements are true about Latitude Self-Heal Recovery? correct answers -Before Replacing system board perform self-heal as mandatory step -When self-Heal is triggered system will auto power-on with a blank screen, reboots a couple of times(watch for LED lights(Power, Wi-Fi, HDD, Etc...) -Upon Successfully completing self-heal, the system will power-on with the Dell logo How to initiate RTC Reset? correct answers -Connect System to an AC Power -- Keep the system in power off state --Press & Hold the Power Button for 25 seconds -- Release the power button to initiate RTC reset. What does Factory Reset Do on Dell Venue Tablet? correct answers Will Erase All personal Data and downloaded applications on the tablet. What are the Key functions of a BIOS(Basic Input/Output System)? correct answers -Test the System Devices -Identify the system devices -Activate the system devices When Encountered with a no POST situation, what must technician do prior to replacing the suspected failed part? correct answers -Re-run diagnostics sequences with removal of individual parts to isolate issue -Capture the fault exhibited by running Diagnostics indicators, check for error codes and check bios settings -Reseat parts and cables The LCD has passed the BIST, but there is still a video problem. What other components should be checked and in what order? correct answers LCD Cable, Inverter Board, System Board If ePSA passes the hard drive test and still the system does not load the operating system, what could be the issue? correct answers Corrupt or missing operating system Which dell diagnostic tool can be used as a trouble shooting tool when the system fails to boot into the OS? correct answers ePSA Under which service plans can you schedule hardware and software scans, clean files manually, and tune system performance using Support Assist? correct answers -Basic -Premium Support -ProSupport -ProSupport Plus -Premium Support Plus How will the Dell Command Utility update help Customers? correct answers Dell Command Utility update will check online for latest BIOS, driver,firmware and Dell application updates for a system and also helps to download and install updates.