ADMN 232 Midterm Exam Questions With 100% Verified Answers, Latest Update 2024/2025 | Graded A+

Amazon's ability to ship over 5 billion items a year to customers, with great control over "the last mile" of the package, exemplifies the inventory capacity of the company - True or False False As a top manager in an IT company, Janice does not need to have the technical expertise needed for the company's day-today operations in order to be a successful manager. - True or False True First-line managers hold positions like plant manager, regional manager, or divisional manager- True or False False A manager speaking at the opening of a new facility or representing the company at a community luncheon to support local charities is performing the figurehead role of management -True or False True Conceptual skills are the ability to work well with others - True or False False _____ is getting work done with minimum of effort, expense, or waste a. Negotiation b. Effectiveness c. Efficiency d. Control ADMN 232 MIDTERM Exam Questions With 100% Verified Answers 2024/2025 | Graded A+ e. Dissemination C The management function of _____ involves determining organization goals and a means for achieving them. a. Organizing b. Motivating c. Planning d. Controlling e. Monitoring C Juan, who manages the marketing unit of a company, is deciding what roles each of his subordinates will play within the unit. He decides who will take charge of each team and who will be in charge of handling customers. In this scenario, which of the following management functions is Juan performing? a. Disseminating b. Organizing c. Controlling d. Liaising e. Leading B Which of the following statements is true about the management function of controlling? a. It involves inspiring and motivating workers to achieve organizational goals b. It involves setting standards to achieve organizational goals c. It involves creating a positive organizational culture through language d. It is concerned only with determining organizational goals e. It is deciding where decisions will be made and who will do what jobs B ________ manage the performance of entry-level employees who are directly responsible for producing the company's products or services. a. Top managers b. Middle-level managers c. First-line managers d. Team leaders e. Employees C In the team leader structure, team members perform nearly all the functions traditionally performed by ____ under the direction of team leader a. Middle-level managers b. First-line managers c. Top managers d. Skilled employees e. Contract employees B When Westborough Software laid of 300 employees last week, CEO Diane Wagner called a press conference to announce the company's actions to the media. In doing so, Diane was performing ____ managerial role a. Figurehead b. Disseminator c. Negotiator d. Entrepreneur e. Spokesperson E Which of the following statements Is true about the liaison role of managers? a. In this role, managers deal with people outside their units b. In this role, managers scan their environment for information c. In this role, managers share information with others in their department d. In this role, managers motivated and encourage workers in their department e. In this role, managers respond to severe problems that demand immediate action A In the _____ role, managers respond to pressures and problems so sever that they demand immediate attention and action a. Figurehead b. Disturbance handler c. Negotiator d. Entrepreneur e. Spokesperson B Which of the following skills encompasses the specialized procedures and knowledge required to get the job done? a. Planning skills b. Human skills c. Negotiating skills d. Technical skills e. Conceptual skills D The ability to see the organization as a whole is an important component of _____ skills a. Conceptual b. Motivational c. Leadership d. Human e. Technical A Which of the following is true of conceptual skills? a. They include the ability to work well within groups b. They include the ability to understand and reconcile multiple complex problems c. They include knowledge of the specialized procedures required to get the job done d. They include they skills to train new employees and help employees solve problems e. They include the ability to encourage others to express their thoughts and feelings B _____ skills are important for all levels of management A. Conceptual B. Technical C. Human D. Accounting E. Marketing c _____ are managers who started out strong in their careers but were knocked off the fast track by the time they reached middle to upper levels of management a. Derailers b. Change agents c. Top executives d. Non-survivors e. Conceptual leaders A Ancient Egyptians were the first to keep written records as part of their management practices: - True or False False Frederick Taylor is known to be the founder of scientific management - True or False True In bureaucracy as described by Weber, people are hired because their technical training or education qualifies them to do the job well and not because of their family or political connections or personal loyalty - True or False False According to Marky Parker Follett, authority flows from positions rather than job knowledge and experience - True or False False Before the industrial revolution, highly skilled artisans worked from their homes to complete different tasks in the manufacturing process - True or False True All of the following either aided or were an outcome of the Industrial Revolution EXCEPTÉ a. Availability of power steam engines b. Poorly paid unskilled laborer's running machines c. Division of labor d. Highly skilled artisans producing entire goods by themselves D _____ management involves thoroughly studying and testing different work methods to identify the best, most efficient way to do a job a. Bureaucratic b. Authoritative c. Scientific d. Administrative C Which of these was one of the principles of scientific management proposed by Taylor? a. Supervisors should foster soldiering among workers b. Supervisors should hire workers on the basis of nepotism c. Workers alone should be held responsible for productivity and performance d. Companies should train and develop their workers D _____ is the exercise of control on the basis of knowledge, expertise, or experience a. Nepotism b. Synergy c. Contingency d. Bureaucracy D Which of the following is a characteristic feature of a bureaucracy as described by Max Weber? a. Hiring and promotion of employees based on influential connections b. Clear division of tasks, responsibilities, and authority c. Absence of a chain of command in an organization d. Prevalence of unwritten administrative decisions, acts, rules, and procedures B Inspiring and motivating workers to work hard to achieve organizational goals is what Henri Fayol would call a. Planning b. Leading c. Organizing d. Controlling B Danielle is a manager at the White Elephant restaurant. It has been brought to her attention that her workers are dissatisfied with their jobs. They feel that they get paid very little for the efforts they put in. The workers have demanded a 20 percent increase in their pay; they also want their working hours to be reduced by two hours. After several discussions, both Danielle and her workers have settled on a 15 percent pay hike and a reduction of an hour in the working hours. Which of the following concepts is illustrated in this scenario? A. Delegation B. Domination C. Collaboration D. Compromise D ____ is an approach to dealing with conflict in which one party satisfies its desires and objectives at the expense of the other party's desires and objectives a. Cooperation b. Domination c. Collaboration d. Compromise