Operations management class lectures_-Operations-Management

Chapter 1-17

Operations Management



Roberta Russell & Bernard W. Taylor, III

, Organization of This Text:
Part I – Operations Management

Intro. to Operations and
Supply Chain Management: Chapter 1 (Slide 5)

Quality Management: Chapter 2 (Slide 67)

Statistical Quality Control: Chapter 3 (Slide 120)

Product Design: Chapter 4 (Slide 186)

Service Design: Chapter 5 (Slide 231)

Processes and Technology: Chapter 6 (Slide 276)

Facilities: Chapter 7 (Slide 321)

Human Resources: Chapter 8 (Slide 402)

Project Management: Chapter 9 (Slide 450)

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, Organization of This Text:
Part II – Supply Chain Management

Supply Chain
Strategy and Design: Chapter 10 (Slide 507)

Global Supply Chain
Procurement and Distribution: Chapter 11 (Slide 534)

Forecasting: Chapter 12 (Slide 575)

Inventory Management: Chapter 13 (Slide 641)

Sales and
Operations Planning: Chapter 14 (Slide 703)

Resource Planning: Chapter 15 (Slide 767)

Lean Systems: Chapter 16 (Slide 827)

Scheduling: Chapter 17 (Slide 878)
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, Learning Objectives of
this Course

Gain an appreciation of strategic importance
of operations and supply chain management
in a global business environment

Understand how operations relates to other
business functions

Develop a working knowledge of concepts
and methods related to designing and
managing operations and supply chains

Develop a skill set for quality and process
improvement
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