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Cadence Review Exam-Schegistrar Questions with
Correct Answers.
1. What is a block? - ANS Time reserved on a provider's schedule for a specific visit type or
type of patient
2. What does it mean if a slot is green on the provider's schedule? - ANS There are regular
openings available
3. A patient's appointment is actually scheduled after you ___________. - ANS Click
Accept on the Appointment Review window
4. What 5 pieces of information do you document on the Make Appt. Form? - ANS WHERE
the appointment is taking place, WHY patient needs an appointment, WHAT is being
scheduled, With WHOM the appointment is being scheduled, WHEN the appointment is
being scheduled
5. When does the system take you to the Recommended Solutions form instead of the
provider's schedule? - ANS When the Auto search box is selected on the Make
Appointment form
6. T/F: When you select the Auto search check box on the Make Appointment form, the
Schedule Scanner disappears. - ANS True
7. Regarding interpreting provider's schedules, what does the number in the time slot
indicate? - ANS How many regular openings are left for the time slot
8. Regarding interpreting provider's schedules, what does a green slot indicate? - ANS
Green: There are regular openings available
9. Regarding interpreting provider's schedules, what are 3 possible meanings of a red slot?
- ANS No regular openings left, Time marked as unavailable, a break in the schedule
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10. Regarding interpreting provider's schedules, what does a blue slot indicate? - ANS At
least one regular opening has been scheduled and at least one is still available (Partially
booked)
11. T/F: You are able to schedule multiple visit types with different providers in the same
entry process. - ANS True
12. Regarding interpreting provider's schedules, what does a yellow slot indicate? - ANS At
least one overbook appointment is available
13. What's the difference between an insurance coverage and a guarantor account? - ANS
When a patient receives services that are covered by insurance, a claim is sent to the
insurance company listed in the patient's coverage record.
14. T/F: If there is any balance not covered by insurance, a statement is sent to the
guarantor. - ANS True
15. What are the main differences between registering a new adult patient and a new
dependent patient? - ANS Dependent patient will likely not be their own guarantor or
their own insurance subscriber
16. Whose responsibility (what roles) is it to collect patient, guarantor, coverage information?
- ANS It is the responsibility of the front desk or schegistrar to collect patient, guarantor
and coverage information
17. When will visit-specific registration be collected? - ANS At the time of scheduling or
during the patient's first visit
18. When a patient, guarantor account, or coverage has a status of "Verified", should the
scheduler still verify the information with the patient? - ANS The verification duration
appears once all the necessary information is gathered. Once the verification duration
lapses, the information will need to be re-verified in case any of the information has
changed since the previous verification
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Cadence Review Exam-Schegistrar Questions with
Correct Answers.
1. What is a block? - ANS Time reserved on a provider's schedule for a specific visit type or
type of patient
2. What does it mean if a slot is green on the provider's schedule? - ANS There are regular
openings available
3. A patient's appointment is actually scheduled after you ___________. - ANS Click
Accept on the Appointment Review window
4. What 5 pieces of information do you document on the Make Appt. Form? - ANS WHERE
the appointment is taking place, WHY patient needs an appointment, WHAT is being
scheduled, With WHOM the appointment is being scheduled, WHEN the appointment is
being scheduled
5. When does the system take you to the Recommended Solutions form instead of the
provider's schedule? - ANS When the Auto search box is selected on the Make
Appointment form
6. T/F: When you select the Auto search check box on the Make Appointment form, the
Schedule Scanner disappears. - ANS True
7. Regarding interpreting provider's schedules, what does the number in the time slot
indicate? - ANS How many regular openings are left for the time slot
8. Regarding interpreting provider's schedules, what does a green slot indicate? - ANS
Green: There are regular openings available
9. Regarding interpreting provider's schedules, what are 3 possible meanings of a red slot?
- ANS No regular openings left, Time marked as unavailable, a break in the schedule
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10. Regarding interpreting provider's schedules, what does a blue slot indicate? - ANS At
least one regular opening has been scheduled and at least one is still available (Partially
booked)
11. T/F: You are able to schedule multiple visit types with different providers in the same
entry process. - ANS True
12. Regarding interpreting provider's schedules, what does a yellow slot indicate? - ANS At
least one overbook appointment is available
13. What's the difference between an insurance coverage and a guarantor account? - ANS
When a patient receives services that are covered by insurance, a claim is sent to the
insurance company listed in the patient's coverage record.
14. T/F: If there is any balance not covered by insurance, a statement is sent to the
guarantor. - ANS True
15. What are the main differences between registering a new adult patient and a new
dependent patient? - ANS Dependent patient will likely not be their own guarantor or
their own insurance subscriber
16. Whose responsibility (what roles) is it to collect patient, guarantor, coverage information?
- ANS It is the responsibility of the front desk or schegistrar to collect patient, guarantor
and coverage information
17. When will visit-specific registration be collected? - ANS At the time of scheduling or
during the patient's first visit
18. When a patient, guarantor account, or coverage has a status of "Verified", should the
scheduler still verify the information with the patient? - ANS The verification duration
appears once all the necessary information is gathered. Once the verification duration
lapses, the information will need to be re-verified in case any of the information has
changed since the previous verification
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