PUBLIX DELI ROI STUDY GUIDE WITH COMPLETE
SOLUTIONS {GRADED A}
What gives Publix Smoked Turkey its yellow color? - ✔✔Natural Hickory
wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - ✔✔3oz on a
half and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case? -
✔✔Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? -
✔✔Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? -
✔✔Poor visual appearance
What would 1/8 be on a digital scale? - ✔✔.125
Review the opening procedures for the department: - ✔✔
1. Turn on the lights and equipment
2. Check special orders and make plans to fulfill them.
3. Set up service area *sinks* *slicers* *display cases*
4. Open all workstations.
, 5. Check signs, labels, and pricing.
6. Clean front and back of case windows and all counters.
7. Stock supplies, workstation, and hand-washing sinks.
8. Complete Proactive Walk
What are the steps to proper hand washing? - ✔✔Wet hands, apply soap,
briskly rub hands for twenty seconds, scrub finger tips and between fingers,
rinse forearms and hands, dry forearms and hands with paper towel, turn
off water with paper towel, discard towel.
What is the shelf life for vegetables? - ✔✔Under the sub station: day of
production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive? -
✔✔Canary Yellow
What is the process when completing a special order form? –
✔✔1. Pick up blank special order.
2. Write store information and date.
3. Take customer information: name and address, phone number, pick-up
date and time, type of function, whether paid or COD, who the order was
taken by.
4. Make suggestions before completing order.
5. Take product information.
SOLUTIONS {GRADED A}
What gives Publix Smoked Turkey its yellow color? - ✔✔Natural Hickory
wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - ✔✔3oz on a
half and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case? -
✔✔Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? -
✔✔Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? -
✔✔Poor visual appearance
What would 1/8 be on a digital scale? - ✔✔.125
Review the opening procedures for the department: - ✔✔
1. Turn on the lights and equipment
2. Check special orders and make plans to fulfill them.
3. Set up service area *sinks* *slicers* *display cases*
4. Open all workstations.
, 5. Check signs, labels, and pricing.
6. Clean front and back of case windows and all counters.
7. Stock supplies, workstation, and hand-washing sinks.
8. Complete Proactive Walk
What are the steps to proper hand washing? - ✔✔Wet hands, apply soap,
briskly rub hands for twenty seconds, scrub finger tips and between fingers,
rinse forearms and hands, dry forearms and hands with paper towel, turn
off water with paper towel, discard towel.
What is the shelf life for vegetables? - ✔✔Under the sub station: day of
production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive? -
✔✔Canary Yellow
What is the process when completing a special order form? –
✔✔1. Pick up blank special order.
2. Write store information and date.
3. Take customer information: name and address, phone number, pick-up
date and time, type of function, whether paid or COD, who the order was
taken by.
4. Make suggestions before completing order.
5. Take product information.
