UGBA 105 FINAL
group - correct answer two or more individuals,
interacting and interdependent,
who come together to achieve particular objectives
Type of groups: name and define - correct answer Formal group - defined by org structure (designated
assignments and tasks)
Informal group - meet the need of social contact neither formally structured nor organizationally
determined
Social Identity Theory - correct answer Social Identity Theory-
people have emotional reactions to the failure or success of group because their self-esteem gets tied to
the group
joy fans feel when a hated team loses - correct answer Schadenfreude
types of identification, ways to develop multiple identities - correct answer Relational identification- we
connect to each other because of our roles
Collective identification, when we connect with the aggregate characteristics of our groups
Social Identity Threat - correct answer Individuals believe they will be personally negatively evaluated
due to association with a devalued group and may lose confidence and performance effectiveness
,Five sTages of group development - correct answer Forming (uncertain about group's purpose, structure,
leadership)
Storming (intragroup conflict, members accept existence of group, but their is restraint on individuality
and a conflict over who will control the group)
Norming- group demonstrates cohesiveness and everyone has assimilated to common set of
expectations
Performing- structure is fully functional and group energy has moved to performing
Adjourning- group prepares for disbandment
Punctuated Equillibrium Model - correct answer 1 First meeting - the group's general purpose and
direction is established
2 The first phase of group activity is inertia and slow progress
3 Transition takes place when group has used up half of allotted time
4 Step 4 initiates major changes
5 Second phase of inertia follows transitions
6 . The group's last meeting is characterized by accelerated activity
Group Properties: name only - correct answer RNCSDS
roles,
norms,
Cohesiveness
, status and group property,
diversity
size and dynamics,
Group property 1: Roles
-role perception vs expectation - correct answer perception: our view of how we are supposed to act in
any given situation
expectation: how others think we are supposed to ask
Group property 1: Roles
Role Expectation - correct answer the way others think we should act in a given context
Group property 1: Roles
psychological contract - correct answer unwritten agreement between employees and employers that
sets out mutual expectations
Group property 1: Roles
role conflict - correct answer compliance with one role requirement may make it difficult to comply with
another (judge and a coach)- same group diff role
Group property 1: Roles
interrole conflict - correct answer expectations of our different, separate groups are in opposition (i.e.
work family conflict)
Group property 1: Roles
role play and assimilation - correct answer when one can assimilate to a role (ie Zimbardo prison
experiment)
Group property 2: Norms - correct answer Norms- accepted standards of behavior that expresses what
they should and shouldn't do in certain circumstances
group - correct answer two or more individuals,
interacting and interdependent,
who come together to achieve particular objectives
Type of groups: name and define - correct answer Formal group - defined by org structure (designated
assignments and tasks)
Informal group - meet the need of social contact neither formally structured nor organizationally
determined
Social Identity Theory - correct answer Social Identity Theory-
people have emotional reactions to the failure or success of group because their self-esteem gets tied to
the group
joy fans feel when a hated team loses - correct answer Schadenfreude
types of identification, ways to develop multiple identities - correct answer Relational identification- we
connect to each other because of our roles
Collective identification, when we connect with the aggregate characteristics of our groups
Social Identity Threat - correct answer Individuals believe they will be personally negatively evaluated
due to association with a devalued group and may lose confidence and performance effectiveness
,Five sTages of group development - correct answer Forming (uncertain about group's purpose, structure,
leadership)
Storming (intragroup conflict, members accept existence of group, but their is restraint on individuality
and a conflict over who will control the group)
Norming- group demonstrates cohesiveness and everyone has assimilated to common set of
expectations
Performing- structure is fully functional and group energy has moved to performing
Adjourning- group prepares for disbandment
Punctuated Equillibrium Model - correct answer 1 First meeting - the group's general purpose and
direction is established
2 The first phase of group activity is inertia and slow progress
3 Transition takes place when group has used up half of allotted time
4 Step 4 initiates major changes
5 Second phase of inertia follows transitions
6 . The group's last meeting is characterized by accelerated activity
Group Properties: name only - correct answer RNCSDS
roles,
norms,
Cohesiveness
, status and group property,
diversity
size and dynamics,
Group property 1: Roles
-role perception vs expectation - correct answer perception: our view of how we are supposed to act in
any given situation
expectation: how others think we are supposed to ask
Group property 1: Roles
Role Expectation - correct answer the way others think we should act in a given context
Group property 1: Roles
psychological contract - correct answer unwritten agreement between employees and employers that
sets out mutual expectations
Group property 1: Roles
role conflict - correct answer compliance with one role requirement may make it difficult to comply with
another (judge and a coach)- same group diff role
Group property 1: Roles
interrole conflict - correct answer expectations of our different, separate groups are in opposition (i.e.
work family conflict)
Group property 1: Roles
role play and assimilation - correct answer when one can assimilate to a role (ie Zimbardo prison
experiment)
Group property 2: Norms - correct answer Norms- accepted standards of behavior that expresses what
they should and shouldn't do in certain circumstances
