CMMA Exam with correct answers 2024

A medical administrative assistant is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding? - correct answer a Send the patient an electronic appointment reminder b Provide the patient with written instructions c Remind the patient to bring insurance information d Ask the patient to restate the instructions Answer: D. Ask the patient to restate the instructions Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? - correct answer a $20 b $72 c $80 d $288 Answer: B. $72 After deactivating the security system, which of the following actions should a medical administrative assistant take next when opening the office in the morning? - correct answer a. Access the answering service b Restock the exam rooms c Print the appointment schedule for the day d ensure petty cash is available Answer: A. Access the answering service When creating a reception area for a pediatric clinic, which of the following items should the medical administrative assistant include? - correct answer a. Accessible coffe and tea b. Artificial plants and floral arrangements for aesthetics c. stuffed animals and small building blocks d. candles are a fire hazard, and scentd items might not be pleasing to all patients. Answer: B. Artificial plants and floral arrangements for aesthetics Which of the following medical record filing systems protects patient's privacy and allows for unlimited expansion in a high-volume office? - correct answer a. Numeric b. alphabetical c. subject filing d. chronological Answer: D. chronological Which of the following forms is used to submit health insurance claims for a provider's office? - correct answer a. UB-04 b. CMS-1500 c. DE 2501 d. CMS-1490s Answer: B. CMS-1500 Which of the following is an example of an incidental disclosure? - correct answer a. having a sign-in sheet that includes a patient's name and provider b. disclosing a patient's diagnosis to a family member who is not involved in the patient's care c. providing a grandparent with test results regarding a minor's prior condition without written authorization d. supplying a patient's medical documentation to an insurance company Answer: A. having a sign-in sheet that includes a patient's name and provider Which of the following prefixes means "abnormal"? - correct answer a. Ad- b. Dia- c. Dys- d. Ab- Answer: C. Which of the following should a medical administrative assistant complete if a provider believes Medicare might not cover a procedure? - correct answer a. Medicare Summary Notice (MSN) b. Remittance advice (RA) c. Advance Beneficiary Notice (ABN) d. Explanation of benefits (EOB) Answer: C. Which of the following is the abbreviation for an electroencephalogram? - correct answer a. EKG b. EEG c. ECG d. EBB Answer: B. A medical admin. assistant is reviewing the release form of a patient who is a dependent minor. The assistant should ensure that who of the following signed the release form? - correct answer a. A parent b. the minor c. the attending provider d. the legal custodian Answer: d. Which of the following approaches is appropriate when preparing a patient for surgery? - correct answer a. mail written instructions to the patient b. review written instructions with the patient c. request someone to call from the surgeon's office with instructions d. advise the patient to call the surgery center for instructions Answer: B. A collected specimen needs to be sent to an outside laboratory. Which of the following actions is within the scope of practice of a medical administrative assistant? - correct answer a. match the speciment to the demographics on the patient's chart b. process the requisition for shipment c. prepare the specimen for secure transport d. ensure proper storage of the specimen prior to shipment Answer: b. A patient's chart indicates the need for PT as a result of a strained muscle. The medical admin. assistant should recognize the abbreviation PT as which of the following? - correct answer a. prothrombin time b. patient temperature c. physical therapy d. puncture tear Answer: c. A patient authorizes a third-party payer to reimburse a provider directly by signing which of the following? - correct answer a. accept assignment b. advance beneficiary notic (ABN) c. advance directives d. assignment of benefits Answer: d