TEST BANK FOR ACHE BOG EXAM |PRACTICE EXAM QUESTIONS|STUDY GUIDE | ACCURATE AND VERIFIED FOR GUARANTEED PASS | GRADED A | LATEST UPDATE 2024

TEST BANK FOR ACHE BOG EXAM |PRACTICE EXAM QUESTIONS|STUDY GUIDE | ACCURATE AND VERIFIED FOR GUARANTEED PASS | GRADED A | LATEST UPDATE 2024 What is the correct order of stages of accomplishing org change A) identifying, planning, implementing, evaluating B) planning, identifying, evaluating, implementation C) evaluation, planning, implementation, identifying D) planning, evaluating, identifying, implementation Correct Answer: A Boards make better decisions if they use information that is A) readily available on their website B) generated from computer studies of departmental activity reports C) summarized in graphs D) focused on measurable outcomes of service quality and economic vitality Correct Answer: D The central role of the HCO board includes all of the following except A) setting the strategic plan and service values of the organization B) support for assessing changing market needs C) support in managing important service programs or departments D) assuring the recruitment, hiring, support and reward of the CEO Correct Answer: C The first role of the governing body is to: A) manage inputs of the HCO to achieve outputs that are its goals B) recruit members who understand the health services field C) set objectives and develop policy to guide the organization in achieving its mission D) develop the operating plan and monitor departmental performance Correct Answer: C Internal members of the healthcare organization governing body: A) serve on an ad HCO basis and are rarely voting members B) are kept to a minimum due to confidentiality concerns C) often include the CEO, medical director and CFO D) often include the executive staff in planning and information management Correct Answer: C In assessing the advantages of using a focus group over a survey to evaluate a program, one could say focus groups : A) are likely to use a larger sample size B) are more useful in designing improvements to a program C) are more precise in designing improvements to a program D) are useful only when maintaining objectivity in NOT important Correct Answer: B From a marketing point of view, the development of standards, clinical pathways, clinical guidelines, and protocols can all be viewed as efforts to deal with whic unique aspect of service delivery: A) inseparability B) intangibility C) heterogeneity (variation) D) perishability Correct Answer: C