SUMMARY
ORGANIZATIONAL BEHAVOR
FOR IBA
Exam preparations for the final exam of semester 1
By: Jeffrey Engels
,TABLE OF CONTENT
Study guide…………………………………………………………………………………………………………………………………………………………………………p.2
Lectures Notes - Block 1.…………………………………………………………………………………………………….………………………………………p.3-p.13
Week 1……………………………………………………………………………………………………………….………………………………….……..p.3+p.4
Week 2…………………………………………………………………………………………………………….………………………………………..….p.5-p.7
Week 3…………………………………………………………………………………………………………………….…………………………………...p.8+p.9
Week 4……………………………………………………………………………………………………………………………………………………..p.10+p.11
Week 5……………………………………………………………………………………………………………………………………………..………p.12+p.13
Lecture Notes-Block 2.……………………………….…………………………………………………………………………………………………………..…p.14-p.27
Week 1………………………………………………………………………………………………………………….…………………………………..p.14-p.17
Week 2…………………………………………………………………………………………………………….………………………………..…..….p.18-p.20
Week 3…………………………………………………………………………………………………………………….………………………………..p.21-p.23
Week 4……………………………………………………………………………………………………………………………………………………..p.24+p.25
Week 5……………………………………………………………………………………………………………………………………………..………p.26+p.27
Book Summaries…………………………………………………………………………………………………………………………………………………….…p.28-p.75
Chapter 1 - Welcome to the World of OB..…………………..………………………….…………………………………………………p.28-p.30
Chapter 2 - Attitudes….…………………………………………………………………………………….………………………………………..p.31-p.33
Chapter 3 - Emotions……………………………………………………………………….…………………………………………………….…….p.34+35
Chapter 4 - Personality Factors…………………………………………………………………………………………………………………..p.36-p.39
Chapter 5 - Perceptual Processes……………………………………………………………………………………………………….………p.40-p.42
Chapter 6 - Valuing Diversity………………………………………………………………………………………………………………….….p.43+p.44
Chapter 7 - Basic Motivation……………………………………………………………………………………………………………………..p.45-p.47
Chapter 8 - Applied Motivation………………………………………………………………………………………………………………….p.48-p.50
Chapter 9 – Communication…..………………………………………………………………………………………………………………….p.51-p.54
Chapter 10 - Basics of Group Behaviour…………………………………………………………………………………………….…….…p.55-p.57
Chapter 11 - From Groups to Teams………………………………………………………………………………………………….……...p.58+p.59
Chapter 12 - Characteristics of Leaders………………………………………………………………….…………………………………..p.60-p.62
Chapter 13 - Power and Politics in Organizations……………………………………………………………………………………….p.63-p.65
Chapter 14 - Conflict in Organizations……………………………………………………………………………………………………….p.66+p.67
Chapter 15 - Organization Structure and Design………………………………………………………………………………………..p.68-p.70
Chapter 16 - Creating and Maintaining Organizational Culture…………………………………………………………………p.71+p.72
Chapter 17 - Organizational Change………………………………………………………………………………………………………….p.73-p.75
Practice test (based on the lectures)…………………………………………………………………………………………………………………………………p.76
Answers to the test………………………………………………………………………………………………………………………………………………….p.77+p.78
1
,Study guide
Course learning objectives & assessment goals
The overall goal of this course is to provide you with a clear understanding of the organizational
behaviour concepts and theories with regard to individuals in the organization (personality,
motivation, perception), groups and teams (group processes, leadership, communication, power and
conflict) and the organization at large (structure, organizational culture, organizational change). Next
to that you will be introduced into an academic way of working and thinking.
Exam lay-out
The final exam, consists of 40 multiple choice questions. In total, it will count for 50% of your final
grade.
Personal opinion
The lecture slides have been written in terms of key words, which makes it difficult to decipher what
the core takeaways are. This caused summarizing the course to be difficult. The book summaries,
however, are much more qualitative and will provide you with enough knowledge to pass the final
exam. Good luck in advance!
2
, Lecture Notes – Block 1
Week 1 – Personality
Personality
The field of OB tackles issues at three levels: individual, group and organizational. These all affect
organizational behaviour in the workplace.
➔ The individual level consists of:
- Perception
- Emotions
- Decision making
- Job attitudes
- Motivation
➔ The group level consists of:
- Leadership
- Group dynamics
- Groups vs teams
➔ The organizational level consists of:
- Change
- Culture
- Structure
- Power & conflict
Personality can be defined as: “The sum total of ways in which an individual reacts to and interacts
with others”. It is said that personality is a result from both heredity (genes) and an individuals
environment. It is known to be problematic to measure. To do so, self-reports exist. Some examples
are the Myers Briggs ‘MBTI’ test, and the big five.
3
ORGANIZATIONAL BEHAVOR
FOR IBA
Exam preparations for the final exam of semester 1
By: Jeffrey Engels
,TABLE OF CONTENT
Study guide…………………………………………………………………………………………………………………………………………………………………………p.2
Lectures Notes - Block 1.…………………………………………………………………………………………………….………………………………………p.3-p.13
Week 1……………………………………………………………………………………………………………….………………………………….……..p.3+p.4
Week 2…………………………………………………………………………………………………………….………………………………………..….p.5-p.7
Week 3…………………………………………………………………………………………………………………….…………………………………...p.8+p.9
Week 4……………………………………………………………………………………………………………………………………………………..p.10+p.11
Week 5……………………………………………………………………………………………………………………………………………..………p.12+p.13
Lecture Notes-Block 2.……………………………….…………………………………………………………………………………………………………..…p.14-p.27
Week 1………………………………………………………………………………………………………………….…………………………………..p.14-p.17
Week 2…………………………………………………………………………………………………………….………………………………..…..….p.18-p.20
Week 3…………………………………………………………………………………………………………………….………………………………..p.21-p.23
Week 4……………………………………………………………………………………………………………………………………………………..p.24+p.25
Week 5……………………………………………………………………………………………………………………………………………..………p.26+p.27
Book Summaries…………………………………………………………………………………………………………………………………………………….…p.28-p.75
Chapter 1 - Welcome to the World of OB..…………………..………………………….…………………………………………………p.28-p.30
Chapter 2 - Attitudes….…………………………………………………………………………………….………………………………………..p.31-p.33
Chapter 3 - Emotions……………………………………………………………………….…………………………………………………….…….p.34+35
Chapter 4 - Personality Factors…………………………………………………………………………………………………………………..p.36-p.39
Chapter 5 - Perceptual Processes……………………………………………………………………………………………………….………p.40-p.42
Chapter 6 - Valuing Diversity………………………………………………………………………………………………………………….….p.43+p.44
Chapter 7 - Basic Motivation……………………………………………………………………………………………………………………..p.45-p.47
Chapter 8 - Applied Motivation………………………………………………………………………………………………………………….p.48-p.50
Chapter 9 – Communication…..………………………………………………………………………………………………………………….p.51-p.54
Chapter 10 - Basics of Group Behaviour…………………………………………………………………………………………….…….…p.55-p.57
Chapter 11 - From Groups to Teams………………………………………………………………………………………………….……...p.58+p.59
Chapter 12 - Characteristics of Leaders………………………………………………………………….…………………………………..p.60-p.62
Chapter 13 - Power and Politics in Organizations……………………………………………………………………………………….p.63-p.65
Chapter 14 - Conflict in Organizations……………………………………………………………………………………………………….p.66+p.67
Chapter 15 - Organization Structure and Design………………………………………………………………………………………..p.68-p.70
Chapter 16 - Creating and Maintaining Organizational Culture…………………………………………………………………p.71+p.72
Chapter 17 - Organizational Change………………………………………………………………………………………………………….p.73-p.75
Practice test (based on the lectures)…………………………………………………………………………………………………………………………………p.76
Answers to the test………………………………………………………………………………………………………………………………………………….p.77+p.78
1
,Study guide
Course learning objectives & assessment goals
The overall goal of this course is to provide you with a clear understanding of the organizational
behaviour concepts and theories with regard to individuals in the organization (personality,
motivation, perception), groups and teams (group processes, leadership, communication, power and
conflict) and the organization at large (structure, organizational culture, organizational change). Next
to that you will be introduced into an academic way of working and thinking.
Exam lay-out
The final exam, consists of 40 multiple choice questions. In total, it will count for 50% of your final
grade.
Personal opinion
The lecture slides have been written in terms of key words, which makes it difficult to decipher what
the core takeaways are. This caused summarizing the course to be difficult. The book summaries,
however, are much more qualitative and will provide you with enough knowledge to pass the final
exam. Good luck in advance!
2
, Lecture Notes – Block 1
Week 1 – Personality
Personality
The field of OB tackles issues at three levels: individual, group and organizational. These all affect
organizational behaviour in the workplace.
➔ The individual level consists of:
- Perception
- Emotions
- Decision making
- Job attitudes
- Motivation
➔ The group level consists of:
- Leadership
- Group dynamics
- Groups vs teams
➔ The organizational level consists of:
- Change
- Culture
- Structure
- Power & conflict
Personality can be defined as: “The sum total of ways in which an individual reacts to and interacts
with others”. It is said that personality is a result from both heredity (genes) and an individuals
environment. It is known to be problematic to measure. To do so, self-reports exist. Some examples
are the Myers Briggs ‘MBTI’ test, and the big five.
3
