DEVOTED 2021 AGENT CERTIFICATION EXAM QUESTIONS
WITH COMPLETE VERIFIED ANSWERS GRADED A+
Devoted Vision
>60 net promoter score(NPS), while reducing costs by 20%, Long term
5 Core Ingredients
1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth
Todd and Ed Park launched Devoted in 2017 (our first membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the country.Devoted
has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are building for a rolling
20-year horizon; we are not in the business of building and selling.
Why we Start from Scratch
Building from the ground up means that we have not wasted time revising clunky
systems or outdated tech.
When everyone builds the company together, there is no pre-existing corporate culture
that needs to be changed.
Devoted Tech Platform
Our results: Faster claims processing - we pay specialists within 5 business days, 90%
of the time. Prior authorizations processing within 72 hours. Credentialing process - less
than 2 weeks to credential new providers. Faster commission payments.
Partnerships with strong PcP's
Partner with high-performing Pcp
Devoted Health Guides
, Navigators, Problem-Solvers, Supporters
We Stand By What We Say
-When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member issues are resolved
same-day.> 90% of member issues are resolved within 3 days.
Devoted Medical Group
Devoted Medical Group (DMG) is designed to help provide additional virtual and in-
home care above and beyond the care they receive from their physicians now.
Our team is comprised of doctors, nurse practitioners, and nurses providing care in
members homes and over the phone.
DMG picks up where the PCP's capabilities leave off. Our team works along with your
PCP to provide excellent care right in the member's home.
For in-home visits, we can identify any living conditions concerns that may impact that
member's health.
This service is FREE of charge to Devoted Health Plan members.*
In-home services help keep patients healthier, happier, out of the hospital and in their
homes.
Devoted Plan Design
Original Medicare Benefits, Built in Part D, Additional Benefits
Qualify for Devoted Health Plan
-Must live in the plan's service area
✅Must be eligible for Part A and Enrolled in Part B
✅Must have a qualifying election period
🚫Cannot have ESRD (only for 2020 - in 2021 enrollment eligibility will not be impacted
by ESRD)
Devoted Core HMO
This is a Medicare Advantage HMO plan with a $0 monthly premium.
It provides all Medicare benefits.
It includes competitive cost sharing and additional benefits.
WITH COMPLETE VERIFIED ANSWERS GRADED A+
Devoted Vision
>60 net promoter score(NPS), while reducing costs by 20%, Long term
5 Core Ingredients
1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth
Todd and Ed Park launched Devoted in 2017 (our first membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the country.Devoted
has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are building for a rolling
20-year horizon; we are not in the business of building and selling.
Why we Start from Scratch
Building from the ground up means that we have not wasted time revising clunky
systems or outdated tech.
When everyone builds the company together, there is no pre-existing corporate culture
that needs to be changed.
Devoted Tech Platform
Our results: Faster claims processing - we pay specialists within 5 business days, 90%
of the time. Prior authorizations processing within 72 hours. Credentialing process - less
than 2 weeks to credential new providers. Faster commission payments.
Partnerships with strong PcP's
Partner with high-performing Pcp
Devoted Health Guides
, Navigators, Problem-Solvers, Supporters
We Stand By What We Say
-When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member issues are resolved
same-day.> 90% of member issues are resolved within 3 days.
Devoted Medical Group
Devoted Medical Group (DMG) is designed to help provide additional virtual and in-
home care above and beyond the care they receive from their physicians now.
Our team is comprised of doctors, nurse practitioners, and nurses providing care in
members homes and over the phone.
DMG picks up where the PCP's capabilities leave off. Our team works along with your
PCP to provide excellent care right in the member's home.
For in-home visits, we can identify any living conditions concerns that may impact that
member's health.
This service is FREE of charge to Devoted Health Plan members.*
In-home services help keep patients healthier, happier, out of the hospital and in their
homes.
Devoted Plan Design
Original Medicare Benefits, Built in Part D, Additional Benefits
Qualify for Devoted Health Plan
-Must live in the plan's service area
✅Must be eligible for Part A and Enrolled in Part B
✅Must have a qualifying election period
🚫Cannot have ESRD (only for 2020 - in 2021 enrollment eligibility will not be impacted
by ESRD)
Devoted Core HMO
This is a Medicare Advantage HMO plan with a $0 monthly premium.
It provides all Medicare benefits.
It includes competitive cost sharing and additional benefits.
