WGU C157 OA Exam Questions and Answers Latest Updated 2024/2025 | Scored A+

WGU C157 OA Exam Questions and Answers Latest Updated 2024/2025 | Scored A+. The MSN needs to assign a staff member to assist in the development of a quality improvement program for a new healthcare service. Which staff member is most appropriate for this project a competent staff member who has good interpersonal skills 3. 3. The MSN is a member of the discharge planning team that regularly monitors the number of inappropriate referrals, the timeliness of discharge planning, and the number of days of discharge delays. What additional aspect should the MSN recommend being added to the process for evaluating discharge planning interventionsattainment of discharge planning goals WGU C157 OA Questions and Answers Latest Updated 2024/2025 | Scored A+ 2 / 6 4. 4. Pharmacy services and nursing services are having difficulty developing an action plan for reducing medication errors. Pharmacy services states nursing services is responsible for more issues related to errors, while nursing services state the opposite. What is the best action for the MSN in resolving this disputefacilitate a discussion between the groups to enable them to problem-solve 5. 5. When implementing a new quality improvement innovation, the committee identifies a need for change in the medication reconciliation process and creates a new documentation form that covers all essential elements of the process. The committee also develops a way to assess monthly compliance when using the new form. These tasks represent which step of the PDSA modelPlanning a change. 6. 6. An acute care hospital wants to revise their HIPPA privacy policy. The HIPAA privacy policy allows personal health information to be shared with any person designated by the patient. Clinical staff members are concerned because expanding access to patient information will result in additional work prior to directing visitors to answer questions regarding a patient's care. Hospital administration is considering this change to enhance patient-centered care. How should this change be evaluated to determine if it is successfulcompare patient satisfaction metrics between prepolicy and post-policy change 3 / 6 7. 7. As part of an innovation, three nurses on different shifts are using a new medication reconciliation form. This task represents which step of the PDSA modelPilot testing a change. 4 / 6 8. 49. One of the essential roles of the MSN is to be an effective member of the inter-professional team. As a part of the interprofessional team, what action should the MSN perform first develop awareness of personal skills and abilities. 9. 8. As part of the innovation, all nurses in a hospital begin using a new medication reconciliation form. This task represents which step of the PDSA modelImplementing a tested change. 10. Which does not describe examples of barriers to patient safety Report- ing systems and safety culture 11. 9. An acute care hospital wants to reduce readmission rates due to problems with medication reconciliation and a lack of understanding of discharge instructions. When developing an innovation, to improve patient education related to discharge medications, who would be the most appropriate person to designate as the leader for this innovation? 0/2: Advance Practice Nurse 12. 47. The MSN is leading a committee in a large urban hospital appointed to plan improvements for patient care. Who should the MSN choose to be on the interprofessional committeerepresentatives from medical, 5 / 6 nursing, and ancillary staff personnel. 13. 10. In reflecting on the role of MSN mentor, which of the following statements is not true Mentoring relationships are task focused; when the tasks are completed the relationship comes to a close. 14. 46. An MSN coordinates a multidisciplinary team that is charged with educating patients who are scheduled for total joint replacement surgery regarding what to expect after discharge. The program encounters resistance from team members. How should the MSN respondGather together the various disciplines and listen to their concerns about the project 15. 11. Which best explains the application of the Institute for Healthcare Improvement (IHI) Triple Aim in the quality improvement process Better outcomes, great patient experiences, and reduced costs 16. 17. An inter-professional team comprised of a hospitalist, nurse practitioner, pharmacist, registered nurse, social worker, and discharge manager is caring for a six-year-old being treated for status asthmaticus. Prior to admission, the patient required several recent Emergency Department (ED) visits and hospitalizations due to missed outpatient sub-specialty appointments. The patient was noted to be overweight and counseling was provided at the 6 / 6 art last outpatient appointment. Which aspect of the patient's care should be the priority for the nurse practitionerwork collaboratively with each member of the Inter-professional team to address the patient's health concerns 17. 45. The Quality Improvement (QI) committee implements a program to improve shared decision making between patients and nursing staff. Which national benchmark would best evaluate the effectiveness of the program?- : Hospital Consumer Assessment of Healthcare Providers & Services (HCAHPS) 18. 44. During the Quality Improvement (QI) process, data reveals that overall patient satisfaction scores are 72% for the first quarter and 69% in the second quarter. The organizational goal is 80%. Which action should the MSN take at this stage of the PDSA cyclePlan an evidence based intervention to address the declining scores