TRANSPORT EN ACCOMMODATIE
Inhoudsopgave
Luchtvaart ...................................................................................................................................................... 7
Is vliegen coronaproof ?...................................................................................................................................... 7
Inleiding .............................................................................................................................................................. 7
Vliegtuigbouwers ................................................................................................................................................ 7
Boeing ............................................................................................................................................................ 7
Airbus ............................................................................................................................................................. 7
Andere ........................................................................................................................................................... 7
Service-/comfortklassen in het vliegtuig............................................................................................................. 8
First class........................................................................................................................................................ 9
Businessclass .................................................................................................................................................. 9
Economy class ................................................................................................................................................ 9
Premium Economy....................................................................................................................................... 10
Andere (producten die moeilijk in een klasse te stoppen zijn) .................................................................... 10
Lijnvlucht-chartervlucht .................................................................................................................................... 10
Lijnvlucht...................................................................................................................................................... 10
Chartervlucht ............................................................................................................................................... 11
Low cost carriers vs full service carriers vs chartermaatschappijen ................................................................. 12
Low cost carriers .......................................................................................................................................... 12
Full service carriers ...................................................................................................................................... 13
Chartermaatschappij ................................................................................................................................... 13
Luchthavens ...................................................................................................................................................... 13
Vlucht ........................................................................................................................................................... 13
Minimum conncecting time ......................................................................................................................... 14
Check-in ....................................................................................................................................................... 14
Na de check-in ............................................................................................................................................. 15
Tussen 2 vluchten in .................................................................................................................................... 15
Luchthavencomfort ..................................................................................................................................... 16
Bagage.............................................................................................................................................................. 16
Schengen-overeenkomst................................................................................................................................... 17
Tarificatie .......................................................................................................................................................... 17
Full fare ........................................................................................................................................................ 18
Ticketing ........................................................................................................................................................... 20
Wie mag vliegtuigtickets uitgeven & wie niet? ............................................................................................ 20
Type tickets .................................................................................................................................................. 20
Commissieregeling............................................................................................................................................ 21
Brokers en General Sales Agents ...................................................................................................................... 21
Zoekmachines ................................................................................................................................................... 21
Vakjargon ......................................................................................................................................................... 22
Spoorwegen ................................................................................................................................................. 25
Inleiding ............................................................................................................................................................ 25
NMBS-Infrabel ............................................................................................................................................. 25
1
, Korte geschiedenis ....................................................................................................................................... 25
Comfort aan boord ........................................................................................................................................... 25
Zitplaats ....................................................................................................................................................... 25
Nachttreinen ................................................................................................................................................ 26
Slaapcompartiment met ligplaatsen (CC) .................................................................................................... 26
Slaapcompartiment met bedplaatsen ......................................................................................................... 26
Soorten tickets en soorten tarieven .................................................................................................................. 26
Soorten tickets ............................................................................................................................................. 26
Soorten tarieven .......................................................................................................................................... 27
Hogesnelheidstreinen ....................................................................................................................................... 28
Eurostar, Thalys & Green Speed .................................................................................................................. 28
Andere hogesnelheidstreinen...................................................................................................................... 29
Nachttreinen ..................................................................................................................................................... 29
Einde van de nachttrein: sterk verminderd laatste tijd ............................................................................... 29
Huidig aanbod .............................................................................................................................................. 29
Toekomstig aanbod ..................................................................................................................................... 29
Autoslaaptreinen .............................................................................................................................................. 30
Huidig aanbod .............................................................................................................................................. 30
Buitenlandse spoorwegen ................................................................................................................................ 30
Amtrak ......................................................................................................................................................... 30
British Rail .................................................................................................................................................... 30
Deutsche Bahn ............................................................................................................................................. 31
NS – Nederlandse Spoorwegen ................................................................................................................... 31
Österreichische Bundesbahnen (ÖBB) ......................................................................................................... 32
OUI S.N.C.F. .................................................................................................................................................. 32
Renfe ............................................................................................................................................................ 34
Schweizerische Bundesbahnen (SBB) .......................................................................................................... 34
Italië ............................................................................................................................................................. 34
Particuliere railoperatoren ............................................................................................................................... 35
Flixtrain ........................................................................................................................................................ 35
Leveranciers en andere actoren in het treinverkeer ......................................................................................... 35
NMBS Internationaal ................................................................................................................................... 35
Rail Europe ................................................................................................................................................... 36
Gespecialiseerde touroperators .................................................................................................................. 36
Railteam ....................................................................................................................................................... 37
Infrabel......................................................................................................................................................... 37
Werkinstrumenten ............................................................................................................................................ 37
Websites van de railoperatoren .................................................................................................................. 37
Softwareprogramma’s ................................................................................................................................. 37
Toeristische treinen .......................................................................................................................................... 38
De Transsiberische Express .......................................................................................................................... 38
Belmond Royal Scotsman ............................................................................................................................ 39
Venice Simplon Orient Express (Orient Express) ......................................................................................... 39
Shangri-La Express ....................................................................................................................................... 39
Great Brazil Express ..................................................................................................................................... 39
Rovos Rail Group – Blue Train ...................................................................................................................... 39
Vakjargon ......................................................................................................................................................... 41
Autocar ........................................................................................................................................................ 43
Inleiding ............................................................................................................................................................ 43
2
, Autocar versus autobus .................................................................................................................................... 43
Autobus........................................................................................................................................................ 43
Autocar ........................................................................................................................................................ 43
Wettelijk kader ................................................................................................................................................. 44
Geregeld transport ...................................................................................................................................... 44
Bijzonder geregeld transport ....................................................................................................................... 44
Ongeregeld transport .................................................................................................................................. 44
Rij- en rusttijden .......................................................................................................................................... 44
Soorten autocarreizen ...................................................................................................................................... 45
Ophaaldienst ................................................................................................................................................ 45
Pendel .......................................................................................................................................................... 45
Standplaatsreis/excursiereis ........................................................................................................................ 45
Rondreis ....................................................................................................................................................... 45
Beroepsverenigingen ........................................................................................................................................ 46
Lijndiensten....................................................................................................................................................... 46
Vakjargon ......................................................................................................................................................... 48
Fiets ............................................................................................................................................................. 49
Programma’s .................................................................................................................................................... 49
Arrangementen............................................................................................................................................ 49
Pakketreizen ................................................................................................................................................ 49
Vakjargon ......................................................................................................................................................... 50
Ferry’s .......................................................................................................................................................... 51
Inleiding ............................................................................................................................................................ 51
Types ferry’s ...................................................................................................................................................... 51
Roro ferry ..................................................................................................................................................... 51
Carferry ........................................................................................................................................................ 51
Cruise ferry .................................................................................................................................................. 51
Fast ferry ...................................................................................................................................................... 51
Kort historisch overzicht en huidige trends ....................................................................................................... 52
Middellandse zee: Oostelijk deel ................................................................................................................. 52
Middellandse zee: Westelijk deel ................................................................................................................ 52
Noordzee/Ierse zee...................................................................................................................................... 53
Scandinavië .................................................................................................................................................. 53
Situatie op het kanaal ....................................................................................................................................... 53
Wie werkt op het kanaal? ................................................................................................................................. 54
P&O Ferries .................................................................................................................................................. 54
DFDS Seaways .............................................................................................................................................. 54
Stena Line .................................................................................................................................................... 55
Irish Ferries .................................................................................................................................................. 55
Besluit .......................................................................................................................................................... 55
Verkoop ............................................................................................................................................................ 55
Reservatie (via RA) ....................................................................................................................................... 55
Uitgifte ticket (via RA) .................................................................................................................................. 56
Welke gegevens heb je nodig? .................................................................................................................... 56
Vakjargon ......................................................................................................................................................... 57
Eurotunnel ................................................................................................................................................... 58
Inleiding ............................................................................................................................................................ 58
3
, Werkwijze ......................................................................................................................................................... 58
Tarieven ............................................................................................................................................................ 58
Reservatie en afhandeling ................................................................................................................................ 58
Vakjargon ......................................................................................................................................................... 60
Autoverhuur ................................................................................................................................................. 61
Inleiding ............................................................................................................................................................ 61
Formaliteiten ............................................................................................................................................... 61
Huurwagen .................................................................................................................................................. 61
Waar vind je informatie over huurwagens ....................................................................................................... 61
Onderscheid tussen soorten maatschappijen die wagens verhuren................................................................. 61
Grote maatschappijen ................................................................................................................................. 62
Kleine maatschappijen ................................................................................................................................. 62
Lowcost maatschappijen ............................................................................................................................. 63
Reisorganisatoren ........................................................................................................................................ 63
Brokers ......................................................................................................................................................... 63
Gespecialiseerde maatschappijen ............................................................................................................... 64
Autodeeldiensten .............................................................................................................................................. 65
C2C en andere initiatieven ................................................................................................................................ 65
Jargon en typische eigenschappen ................................................................................................................... 65
Acriss-code ................................................................................................................................................... 65
Categorie...................................................................................................................................................... 66
Minimum leeftijd ......................................................................................................................................... 66
Pick-up station ............................................................................................................................................. 66
Drop-off station ........................................................................................................................................... 66
Oneway-rental ............................................................................................................................................. 66
Cross border selling ..................................................................................................................................... 66
Unlimited/limited mileage ........................................................................................................................... 66
Franchise of vrijestelling .............................................................................................................................. 67
Tweede chauffeur ........................................................................................................................................ 67
Internationaal rijbewijs ................................................................................................................................ 67
Creditcard .................................................................................................................................................... 67
Brandstof ..................................................................................................................................................... 67
Tarieven ............................................................................................................................................................ 67
Business rates .............................................................................................................................................. 67
Leisure rates (tourist rates).......................................................................................................................... 68
Contractprijzen ............................................................................................................................................ 68
Basis of all-in ................................................................................................................................................ 68
Huurperiode................................................................................................................................................. 68
Verzekeringen ................................................................................................................................................... 68
C.D.W. .......................................................................................................................................................... 69
T.W. of T.P.................................................................................................................................................... 69
L.D.W. .......................................................................................................................................................... 69
Third Party Liability ...................................................................................................................................... 69
P.A.I. ............................................................................................................................................................. 69
P.E.C. ............................................................................................................................................................ 70
Maatschappijeigen verzekeringen ............................................................................................................... 70
Verkoop van huurwagens en de administratieve verwerking in het reisbureau............................................... 70
Vooraf of ter plaatse? .................................................................................................................................. 70
Categorie wagen .......................................................................................................................................... 70
Bij wie huur je? ............................................................................................................................................ 70
4
Inhoudsopgave
Luchtvaart ...................................................................................................................................................... 7
Is vliegen coronaproof ?...................................................................................................................................... 7
Inleiding .............................................................................................................................................................. 7
Vliegtuigbouwers ................................................................................................................................................ 7
Boeing ............................................................................................................................................................ 7
Airbus ............................................................................................................................................................. 7
Andere ........................................................................................................................................................... 7
Service-/comfortklassen in het vliegtuig............................................................................................................. 8
First class........................................................................................................................................................ 9
Businessclass .................................................................................................................................................. 9
Economy class ................................................................................................................................................ 9
Premium Economy....................................................................................................................................... 10
Andere (producten die moeilijk in een klasse te stoppen zijn) .................................................................... 10
Lijnvlucht-chartervlucht .................................................................................................................................... 10
Lijnvlucht...................................................................................................................................................... 10
Chartervlucht ............................................................................................................................................... 11
Low cost carriers vs full service carriers vs chartermaatschappijen ................................................................. 12
Low cost carriers .......................................................................................................................................... 12
Full service carriers ...................................................................................................................................... 13
Chartermaatschappij ................................................................................................................................... 13
Luchthavens ...................................................................................................................................................... 13
Vlucht ........................................................................................................................................................... 13
Minimum conncecting time ......................................................................................................................... 14
Check-in ....................................................................................................................................................... 14
Na de check-in ............................................................................................................................................. 15
Tussen 2 vluchten in .................................................................................................................................... 15
Luchthavencomfort ..................................................................................................................................... 16
Bagage.............................................................................................................................................................. 16
Schengen-overeenkomst................................................................................................................................... 17
Tarificatie .......................................................................................................................................................... 17
Full fare ........................................................................................................................................................ 18
Ticketing ........................................................................................................................................................... 20
Wie mag vliegtuigtickets uitgeven & wie niet? ............................................................................................ 20
Type tickets .................................................................................................................................................. 20
Commissieregeling............................................................................................................................................ 21
Brokers en General Sales Agents ...................................................................................................................... 21
Zoekmachines ................................................................................................................................................... 21
Vakjargon ......................................................................................................................................................... 22
Spoorwegen ................................................................................................................................................. 25
Inleiding ............................................................................................................................................................ 25
NMBS-Infrabel ............................................................................................................................................. 25
1
, Korte geschiedenis ....................................................................................................................................... 25
Comfort aan boord ........................................................................................................................................... 25
Zitplaats ....................................................................................................................................................... 25
Nachttreinen ................................................................................................................................................ 26
Slaapcompartiment met ligplaatsen (CC) .................................................................................................... 26
Slaapcompartiment met bedplaatsen ......................................................................................................... 26
Soorten tickets en soorten tarieven .................................................................................................................. 26
Soorten tickets ............................................................................................................................................. 26
Soorten tarieven .......................................................................................................................................... 27
Hogesnelheidstreinen ....................................................................................................................................... 28
Eurostar, Thalys & Green Speed .................................................................................................................. 28
Andere hogesnelheidstreinen...................................................................................................................... 29
Nachttreinen ..................................................................................................................................................... 29
Einde van de nachttrein: sterk verminderd laatste tijd ............................................................................... 29
Huidig aanbod .............................................................................................................................................. 29
Toekomstig aanbod ..................................................................................................................................... 29
Autoslaaptreinen .............................................................................................................................................. 30
Huidig aanbod .............................................................................................................................................. 30
Buitenlandse spoorwegen ................................................................................................................................ 30
Amtrak ......................................................................................................................................................... 30
British Rail .................................................................................................................................................... 30
Deutsche Bahn ............................................................................................................................................. 31
NS – Nederlandse Spoorwegen ................................................................................................................... 31
Österreichische Bundesbahnen (ÖBB) ......................................................................................................... 32
OUI S.N.C.F. .................................................................................................................................................. 32
Renfe ............................................................................................................................................................ 34
Schweizerische Bundesbahnen (SBB) .......................................................................................................... 34
Italië ............................................................................................................................................................. 34
Particuliere railoperatoren ............................................................................................................................... 35
Flixtrain ........................................................................................................................................................ 35
Leveranciers en andere actoren in het treinverkeer ......................................................................................... 35
NMBS Internationaal ................................................................................................................................... 35
Rail Europe ................................................................................................................................................... 36
Gespecialiseerde touroperators .................................................................................................................. 36
Railteam ....................................................................................................................................................... 37
Infrabel......................................................................................................................................................... 37
Werkinstrumenten ............................................................................................................................................ 37
Websites van de railoperatoren .................................................................................................................. 37
Softwareprogramma’s ................................................................................................................................. 37
Toeristische treinen .......................................................................................................................................... 38
De Transsiberische Express .......................................................................................................................... 38
Belmond Royal Scotsman ............................................................................................................................ 39
Venice Simplon Orient Express (Orient Express) ......................................................................................... 39
Shangri-La Express ....................................................................................................................................... 39
Great Brazil Express ..................................................................................................................................... 39
Rovos Rail Group – Blue Train ...................................................................................................................... 39
Vakjargon ......................................................................................................................................................... 41
Autocar ........................................................................................................................................................ 43
Inleiding ............................................................................................................................................................ 43
2
, Autocar versus autobus .................................................................................................................................... 43
Autobus........................................................................................................................................................ 43
Autocar ........................................................................................................................................................ 43
Wettelijk kader ................................................................................................................................................. 44
Geregeld transport ...................................................................................................................................... 44
Bijzonder geregeld transport ....................................................................................................................... 44
Ongeregeld transport .................................................................................................................................. 44
Rij- en rusttijden .......................................................................................................................................... 44
Soorten autocarreizen ...................................................................................................................................... 45
Ophaaldienst ................................................................................................................................................ 45
Pendel .......................................................................................................................................................... 45
Standplaatsreis/excursiereis ........................................................................................................................ 45
Rondreis ....................................................................................................................................................... 45
Beroepsverenigingen ........................................................................................................................................ 46
Lijndiensten....................................................................................................................................................... 46
Vakjargon ......................................................................................................................................................... 48
Fiets ............................................................................................................................................................. 49
Programma’s .................................................................................................................................................... 49
Arrangementen............................................................................................................................................ 49
Pakketreizen ................................................................................................................................................ 49
Vakjargon ......................................................................................................................................................... 50
Ferry’s .......................................................................................................................................................... 51
Inleiding ............................................................................................................................................................ 51
Types ferry’s ...................................................................................................................................................... 51
Roro ferry ..................................................................................................................................................... 51
Carferry ........................................................................................................................................................ 51
Cruise ferry .................................................................................................................................................. 51
Fast ferry ...................................................................................................................................................... 51
Kort historisch overzicht en huidige trends ....................................................................................................... 52
Middellandse zee: Oostelijk deel ................................................................................................................. 52
Middellandse zee: Westelijk deel ................................................................................................................ 52
Noordzee/Ierse zee...................................................................................................................................... 53
Scandinavië .................................................................................................................................................. 53
Situatie op het kanaal ....................................................................................................................................... 53
Wie werkt op het kanaal? ................................................................................................................................. 54
P&O Ferries .................................................................................................................................................. 54
DFDS Seaways .............................................................................................................................................. 54
Stena Line .................................................................................................................................................... 55
Irish Ferries .................................................................................................................................................. 55
Besluit .......................................................................................................................................................... 55
Verkoop ............................................................................................................................................................ 55
Reservatie (via RA) ....................................................................................................................................... 55
Uitgifte ticket (via RA) .................................................................................................................................. 56
Welke gegevens heb je nodig? .................................................................................................................... 56
Vakjargon ......................................................................................................................................................... 57
Eurotunnel ................................................................................................................................................... 58
Inleiding ............................................................................................................................................................ 58
3
, Werkwijze ......................................................................................................................................................... 58
Tarieven ............................................................................................................................................................ 58
Reservatie en afhandeling ................................................................................................................................ 58
Vakjargon ......................................................................................................................................................... 60
Autoverhuur ................................................................................................................................................. 61
Inleiding ............................................................................................................................................................ 61
Formaliteiten ............................................................................................................................................... 61
Huurwagen .................................................................................................................................................. 61
Waar vind je informatie over huurwagens ....................................................................................................... 61
Onderscheid tussen soorten maatschappijen die wagens verhuren................................................................. 61
Grote maatschappijen ................................................................................................................................. 62
Kleine maatschappijen ................................................................................................................................. 62
Lowcost maatschappijen ............................................................................................................................. 63
Reisorganisatoren ........................................................................................................................................ 63
Brokers ......................................................................................................................................................... 63
Gespecialiseerde maatschappijen ............................................................................................................... 64
Autodeeldiensten .............................................................................................................................................. 65
C2C en andere initiatieven ................................................................................................................................ 65
Jargon en typische eigenschappen ................................................................................................................... 65
Acriss-code ................................................................................................................................................... 65
Categorie...................................................................................................................................................... 66
Minimum leeftijd ......................................................................................................................................... 66
Pick-up station ............................................................................................................................................. 66
Drop-off station ........................................................................................................................................... 66
Oneway-rental ............................................................................................................................................. 66
Cross border selling ..................................................................................................................................... 66
Unlimited/limited mileage ........................................................................................................................... 66
Franchise of vrijestelling .............................................................................................................................. 67
Tweede chauffeur ........................................................................................................................................ 67
Internationaal rijbewijs ................................................................................................................................ 67
Creditcard .................................................................................................................................................... 67
Brandstof ..................................................................................................................................................... 67
Tarieven ............................................................................................................................................................ 67
Business rates .............................................................................................................................................. 67
Leisure rates (tourist rates).......................................................................................................................... 68
Contractprijzen ............................................................................................................................................ 68
Basis of all-in ................................................................................................................................................ 68
Huurperiode................................................................................................................................................. 68
Verzekeringen ................................................................................................................................................... 68
C.D.W. .......................................................................................................................................................... 69
T.W. of T.P.................................................................................................................................................... 69
L.D.W. .......................................................................................................................................................... 69
Third Party Liability ...................................................................................................................................... 69
P.A.I. ............................................................................................................................................................. 69
P.E.C. ............................................................................................................................................................ 70
Maatschappijeigen verzekeringen ............................................................................................................... 70
Verkoop van huurwagens en de administratieve verwerking in het reisbureau............................................... 70
Vooraf of ter plaatse? .................................................................................................................................. 70
Categorie wagen .......................................................................................................................................... 70
Bij wie huur je? ............................................................................................................................................ 70
4
