ORGB364 - Chapter 8 - Team Dynamics Exam
Questions With Verified Solutions
define teams
are groups of two or more people who interact with and influence each other, are mutually
accountable for achieving common goals associated with organizational objectives, and perceive
themselves as a social entity within an organization.
What are the 3 characteristics of teams?
1. team permanence (how long that type of team usually exists)
2. skill diversity
3. authority dispersion (refers to the degree that decision-making responsibility is distributed
throughout the team)
What are the 4 reasons people join informal groups?
1. They have an innate drive to bond
2. individuals define themselves by their group affiliations (social identity theory)
3. some personal goals are accomplished better in groups
4. individuals are comforted in stressful situations by the mere presence of other people.
What are some benefits of teams?
1. teams make better decisions
2. develop better products and services
3. create a more motivated workforce than do employees working alone
What are some limitations of teams?
1. process losses (resources (including time and energy) expended towards team development and
maintenance rather than directly toward task performance)
2. social loafing occurs when people exert less effort (and usually perform at a lower level) in teams
than when working alone)
What are the four parts of the team effectiveness model?
1. organizational and team environment (communication, organizational leadership, organizational
structure, physical space)
2. team design (task characteristics, team size, team composition)
3. team effectiveness (accomplish tasks, satisfy member needs)
4. team processes (team development, team norms, team roles, team trust)
What are the five C's of effective teamwork behaviours?
1. Cooperating
2. Coordinating
3. Communicating
4. Comforting
5. Conflict Resolving
What are the five stages of team development?
1. Forming
2. Storming
3. Norming
4. Performing
Questions With Verified Solutions
define teams
are groups of two or more people who interact with and influence each other, are mutually
accountable for achieving common goals associated with organizational objectives, and perceive
themselves as a social entity within an organization.
What are the 3 characteristics of teams?
1. team permanence (how long that type of team usually exists)
2. skill diversity
3. authority dispersion (refers to the degree that decision-making responsibility is distributed
throughout the team)
What are the 4 reasons people join informal groups?
1. They have an innate drive to bond
2. individuals define themselves by their group affiliations (social identity theory)
3. some personal goals are accomplished better in groups
4. individuals are comforted in stressful situations by the mere presence of other people.
What are some benefits of teams?
1. teams make better decisions
2. develop better products and services
3. create a more motivated workforce than do employees working alone
What are some limitations of teams?
1. process losses (resources (including time and energy) expended towards team development and
maintenance rather than directly toward task performance)
2. social loafing occurs when people exert less effort (and usually perform at a lower level) in teams
than when working alone)
What are the four parts of the team effectiveness model?
1. organizational and team environment (communication, organizational leadership, organizational
structure, physical space)
2. team design (task characteristics, team size, team composition)
3. team effectiveness (accomplish tasks, satisfy member needs)
4. team processes (team development, team norms, team roles, team trust)
What are the five C's of effective teamwork behaviours?
1. Cooperating
2. Coordinating
3. Communicating
4. Comforting
5. Conflict Resolving
What are the five stages of team development?
1. Forming
2. Storming
3. Norming
4. Performing
