5 Ways to Manage Workplace Stress
- removing the stressor
- withdrawing from the stressor
- changing stress perceptions
- controlling stress consequences
- receiving social support
Stressors
the cause of stress & include any environmental conditions that place physical or emotional demand
on a person
4 Major Stressors
- constraints
- conflict
- work overload
- low task control
Stress
an adaptive response to a situation that is perceived as challenging or threatening to the person's
well-being
Stress Experience (General Adaptation Syndrome)
- alarm
- resistance
- exhaustion
Strategies to Increase Organizational Commitment
- justice
- support
- shared values
- trust
- organizational comprehension
- employee involvement
Affective Organizational Commitment (Loyalty)
employees emotional attachment to, identification with, and involvement in a particular organization
Job Dissatisfaction
represents a person's evaluation of their job and work context
4 Types of Job Dissatisfaction
- exit
- voice
- loyalty
- neglect