ORGB364 - Chapter 6 - Applied Performance
Practices Exam Questions With Verified
Answers
discuss the meaning of money
Money (and other financial rewards) is a fundamental part of the employment relationship, but it also
relates to our needs, our emotions, and our self-concept. It is viewed as a symbol of status and
prestige, as a source of security, as a source of evil, or as a source of anxiety or feelings of inadequacy.
What are some financial rewards?
Membership-based and seniority-based rewards
Job status-based rewards
Competency-based rewards
Performance-based rewards
What are the most popular individual, team, and organizational performance-based rewards?
Individual - individual bonus, referral bonus, commission
Team - team based bonus, gainsharing plan
Organizational - ESOP (employee share ownership plans), profit-sharing plan
What is one reason why organizational rewards don't improve motivation or performance very much?
employees perceive a weak connection between their individual effort and the determinants of these
rewards. Even in small firms, the company's share price or profitability are influenced by economic
conditions, competition, and other factors beyond the employee's immediate control.
Describe 5 ways to improve reward effectiveness.
1. Link rewards to performance.
2. Ensure that rewards are relevant.
3. Use team rewards for interdependent jobs.
4. Ensure that rewards are valued.
5. Watch out for unintended consequences.
define job specialization
occurs when the work required to serve a customer - or provide any other product or service - is
subdivided into separate jobs assigned to different people.
What are 4 ways that job specialization improves work efficiency (advantages)?
-fewer skills and less knowledge needed for the role
-more frequent practice due to repetitive tasks
Practices Exam Questions With Verified
Answers
discuss the meaning of money
Money (and other financial rewards) is a fundamental part of the employment relationship, but it also
relates to our needs, our emotions, and our self-concept. It is viewed as a symbol of status and
prestige, as a source of security, as a source of evil, or as a source of anxiety or feelings of inadequacy.
What are some financial rewards?
Membership-based and seniority-based rewards
Job status-based rewards
Competency-based rewards
Performance-based rewards
What are the most popular individual, team, and organizational performance-based rewards?
Individual - individual bonus, referral bonus, commission
Team - team based bonus, gainsharing plan
Organizational - ESOP (employee share ownership plans), profit-sharing plan
What is one reason why organizational rewards don't improve motivation or performance very much?
employees perceive a weak connection between their individual effort and the determinants of these
rewards. Even in small firms, the company's share price or profitability are influenced by economic
conditions, competition, and other factors beyond the employee's immediate control.
Describe 5 ways to improve reward effectiveness.
1. Link rewards to performance.
2. Ensure that rewards are relevant.
3. Use team rewards for interdependent jobs.
4. Ensure that rewards are valued.
5. Watch out for unintended consequences.
define job specialization
occurs when the work required to serve a customer - or provide any other product or service - is
subdivided into separate jobs assigned to different people.
What are 4 ways that job specialization improves work efficiency (advantages)?
-fewer skills and less knowledge needed for the role
-more frequent practice due to repetitive tasks
