ARBYS MANAGEMENT TEST QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTION
What is our mission statement?
At Arby's we Inspire smiles through delicious experiences.
What is the minimum internal holding temperature of roast beef?
150 degrees in the holding oven.
What is the service time standard at the front counter?
90 seconds.
What is the maximum holding time for a Classic Roast Beef sandwich?
10 minutes.
What term is commonly used to describe the thickness of roast beef slices?
Roast beef slices should be "Wafer Thin"
how should a fully done roast beef be cooked?
Medium done
If the guest orders well-done beef which area of the beef should the operator
slice to serve?
The end of the roast.
bag-in-the-box cheese sauce should be heated to an internal temperature of
what?
145
Under correct cooking conditions how many ounces will an average roast
loose?
8 ounces.
Are hot and cold items bagged separately?
Yes. (hot items should be kept hot and cold items kept cold.)
How often should The slicer must be fully disassembled, washed, rinsed and
sanitized?
Every four hours
What is the temperature of the fryer?
350 degrees.
What is the hold time for the bag-in-the-box cheddar cheese sauce once
heated?
Today +4 days.
What are the blue tongs used for?
Uncooked food
The shake ratio of air to mix is known as ________ and should be ____%
The overrun, 35-50%
When can the shake machine be turned on wash during closing?
5 minutes before close
How should sandwiches be placed in the bag?
Flat
What are the red tongs used for?
Ready to eat foods
Chicken fillets are cooked using what?
A slotted fry basket
How long do curly fries cook
2 1/2 minutes
, What is the hold time for curly fries?
Seven minutes
Why must Shake machine parts be left apart overnight?
So they can Air dry
Does the "2,2,5" method refers to the coffee machine sanitation method?
No it refers to the shake sanitation method (two gallons of warm water, 2 scoops of
shake sanitizer and 5 minutes on wash done twice daily)
How often should the fryer be filtered?
Twice a day
What is the hold time for cooked potato cakes?
Seven minutes
The slicer may be closed ______ minutes before the doors are locked?
Zero
What does blast stand for?
B-believe
L-Listen
A-Aplogize
S-Solve the problem
T-Thank
L-tags, timers, and use-by labels
What are acceptable methods for timing products
We're friendly, we're proud, we put our guests first, we make it right
Name the four principles of Arby's red hat service.
The runner
In a three person drive thru team who bumps the orders?
Fill 1/2 full
How much ice is in Carbonated drinks?
1/2 inch from the top
how full are carbonated drinks
Atleast every hour
How often do Vinyl gloves get changed?
Full
How much ice is in iced tea?
12 hours
What is the hold time on tea?
93-95%
What is The beef efficiency goal
24-26
What is the shake machine drawn temperature?
4 inches
What is the diameter of a regular bun?
12 slices
Ideally how many slices should be in a 3 ounce portion
3/4 full
How full May a bag be?
No. That is false
Can beef and cheddars be placed on their side?
Three
How many foil wrapped sandwhichs can be stacked together?
9 months
ANSWERS WITH COMPLETE SOLUTION
What is our mission statement?
At Arby's we Inspire smiles through delicious experiences.
What is the minimum internal holding temperature of roast beef?
150 degrees in the holding oven.
What is the service time standard at the front counter?
90 seconds.
What is the maximum holding time for a Classic Roast Beef sandwich?
10 minutes.
What term is commonly used to describe the thickness of roast beef slices?
Roast beef slices should be "Wafer Thin"
how should a fully done roast beef be cooked?
Medium done
If the guest orders well-done beef which area of the beef should the operator
slice to serve?
The end of the roast.
bag-in-the-box cheese sauce should be heated to an internal temperature of
what?
145
Under correct cooking conditions how many ounces will an average roast
loose?
8 ounces.
Are hot and cold items bagged separately?
Yes. (hot items should be kept hot and cold items kept cold.)
How often should The slicer must be fully disassembled, washed, rinsed and
sanitized?
Every four hours
What is the temperature of the fryer?
350 degrees.
What is the hold time for the bag-in-the-box cheddar cheese sauce once
heated?
Today +4 days.
What are the blue tongs used for?
Uncooked food
The shake ratio of air to mix is known as ________ and should be ____%
The overrun, 35-50%
When can the shake machine be turned on wash during closing?
5 minutes before close
How should sandwiches be placed in the bag?
Flat
What are the red tongs used for?
Ready to eat foods
Chicken fillets are cooked using what?
A slotted fry basket
How long do curly fries cook
2 1/2 minutes
, What is the hold time for curly fries?
Seven minutes
Why must Shake machine parts be left apart overnight?
So they can Air dry
Does the "2,2,5" method refers to the coffee machine sanitation method?
No it refers to the shake sanitation method (two gallons of warm water, 2 scoops of
shake sanitizer and 5 minutes on wash done twice daily)
How often should the fryer be filtered?
Twice a day
What is the hold time for cooked potato cakes?
Seven minutes
The slicer may be closed ______ minutes before the doors are locked?
Zero
What does blast stand for?
B-believe
L-Listen
A-Aplogize
S-Solve the problem
T-Thank
L-tags, timers, and use-by labels
What are acceptable methods for timing products
We're friendly, we're proud, we put our guests first, we make it right
Name the four principles of Arby's red hat service.
The runner
In a three person drive thru team who bumps the orders?
Fill 1/2 full
How much ice is in Carbonated drinks?
1/2 inch from the top
how full are carbonated drinks
Atleast every hour
How often do Vinyl gloves get changed?
Full
How much ice is in iced tea?
12 hours
What is the hold time on tea?
93-95%
What is The beef efficiency goal
24-26
What is the shake machine drawn temperature?
4 inches
What is the diameter of a regular bun?
12 slices
Ideally how many slices should be in a 3 ounce portion
3/4 full
How full May a bag be?
No. That is false
Can beef and cheddars be placed on their side?
Three
How many foil wrapped sandwhichs can be stacked together?
9 months
