ACTUAL QUESTIONS AND ANSWERS 2024
GRADED A
What is mission QF3?
Quality, Fast, Food, and Friendly
What are the Team Member Arby's Red Hat Service principles?
We're friendly, We're proud, We put our customers first, We find a way to make it
right.
When must you wear gloves?
When cleaning, assembling and disassembling the slicer. When using knives, when
slicing tomatoes.
How often is the slicer disassembled, washed, rinsed and sanitized?
Every 4 hours
A roast should be used within _____ hours after it has been cooked?
48
(TRUE OR FALSE) Stainless mesh safety gloves must be washed, rinsed and
sanitized after each use.
True
The temperature log is completed...
3 times a day
A Classic roast beef sandwich can be held ____ minutes.
10
A Classic roast beef has how many ounces?
3
A Classic roast beef is served on a ____ inch bun.
4
A Beef n' Cheddar has how many ounces of roast beef?
3
A Beef n' Cheddar has ____ oz. cheddar cheese and ____ oz. red ranch.
3/4 - 1/2
A Mid roast beef has ___ oz. of beef.
5
A Mid roast beef is served on a ___ inch bun
4
A French Dip sandwich has ____ oz. of roast beef.
4
A Max roast beef has ___ oz. of roast beef.
7
A Market Fresh sandwich contains ____ oz. of turkey.
3.5
A Market Fresh sandwich has ___ slice(s) of Swiss cheese.
1
How many tomatoes does a Market Fresh sandwich contain?
2 tomatoes
An Angus Beef portion weighs ____
4 oz.
, What are the four basics to friendly service?
Smiles, Make eyes contact, greeting & thanks.
A Market Fresh sandwich contains ___ red onion(s)
2
The "Use By" label on food products signify ___________.
The expiration date
What does FIFO stand for?
First In First Out
List 4 things that Comet Cleaner with bleach is used for?
Cleaning cutting boards, cut resistant gloves, scrub pads, brushes, cleaning tools
How many punches is a cheddar cheese portion on a sandwich?
3/4
What is the name of the wrapping procedure for Arby's roast beef
sandwiches?
Arby's arch
All cooler temperature must be maintained at _____?
34-40
What service standard at the front counter?
90 seconds
(TRUE OR FALSE) Minors may not turn the slicer on or off, but they make take
the sliced beef off of the slicer plate.
False
What is the service standard at the Drive Thru?
150 seconds
Market Fresh bread must temper for _________.
5 hours
What are the names of the four waste bucket containers?
Buns, food, potatoes/appetizers, paper
The temperature log is found on the ____________.
HACCP Sheet
Round buns require ______ to temper.
3 hours
All bread and rolls requires _______ to temper.
5 hours
The Angus Three Cheese & Bacon has __________ of bacon.
3 half strips
When evaluating the quality of bun toasting, always refer to the ________
method.
TACT
A chicken sandwich is served on a ___ inch bun.
4
What is the hold time for a cooked crispy chicken fillet?
30 minutes
The hold time for pepper bacon is ____ hours.
12
The beef efficiency goal is _____%
93-95
The shake machine draw temperature is ____F
24-26
The approximate cook time for a roast is ____ hours.