Cultural - ANScare is professional health care that is culturally sensitive, appropriate, and
competent
Biomedical - ANStheory assumes that all events in life have a cause and effect, that the
human body functions more or less mechanically.
Religion - ANSan organized system of beliefs concerning the cause, nature, and purpose of
the universe, belief in a superhuman power to be obeyed and worshiped as the creators and
rulers of the universe ( called by the names of Allah, God, Yahweh, Jehovah)
ethnicity - ANSa social group within the social system that claims to possess variable traits
such as a common geographic origin, migratory status, and religion
Magicoreligious - ANSthe basic premise is that the world is an arena in which supernatural
forces dominate; the fate of the world and those in it depends on the action of the
supernatural forces for good or evil
acculturation - ANSprocess of social and psychological exchanges with encounters between
persons of different cultures, resulting in changes in either group
self-awareness - ANSthe key to understanding cultural diversity is___________ and
understanding ones own cultural
spirituality - ANSborne out of each person's unique life experience and his or her personal
effort to find purpose and meaning in life
Ethnocentrism - ANSthe tendency to view your own way of life as the most desirable,
acceptable, or best and to act in a superior manner to another culture's way of life
Culture - ANSa pattern of shared attitudes, beliefs, self-definition, norms, roles and values
that can occur among those who speak a particular language or live in defined geographic
region
Describe the points to consider in preparing the physical setting for the interview - ANS1.
private area
2.quiet
3. lighting
4. social distance 4-12 ft. personal space 1 1/2 to 4 ft
5. eye level
6. setting
list the pros and cons of note-taking - ANSpros:
you have notes to look back on
, detailed notes
Cons:
break eye contact
shift your attention away
natural expression is lost
Contrast open-ended versus closed questions, and explain the purpose of each during the
interview - ANSOpen ended- require a story, or narrative, begins a new topic. starts
conversation
Closed questions- are more detailed, and direct questions. asks for specific information.
List the 10 traps of interviewing, and give a short example of each - ANS1. Providing false
reassurance-Now don't worry, I'm sure you and the baby will be alright
2. Giving unwanted advice-If I were you, than I would...
3. Using authority-Your doctor/nurse knows best
4. Using avoidance language-saying passed on instead of death
5. Distancing-using impersonal speech to put space between a threat and the self (using the
left breast instead of my left breast)
6. Using professional jargon-Adjust vocabulary for patient - hypertension instead of high
blood pressure
7. Using leading or biased questions- you don't smoke do you?
8. Talking too much - talking instead of listening
9. Interrupting - speaking before patient is finished
10. Using why too much - Why did you wait so long before coming to the hospital?
State at least 7 types of nonverbal behaviors that an interviewer could make. - ANS1.
Physical Appearance
2. Posture
3. Gestures
4. Facial Expressions
5. Eye Contact
6. Voice (tone)
7. Touch
State a useful phrase to use as a closing when ending the interview - ANS"Is there anything
else you would like to mention?"
Any more questions.
Do you have anything you'd like to add
A summary of the interview
Discuss special considerations when interviewing an older adult. - ANSHearing
May take more time
Proper name
- address by surname
- avoid honey, sweetie, awesome slang-- elderspeak
- adjust pace of interview