Graded Answers
Which of the following is a planned series of actions or operations that advances a material or
procedure from one stage of completion to another?
work-in-process.
task.
process.
project.
C. process
Which of the following entities or conditions impacts demand by providing expectations that products
will be sold at a fair price, that higher quality is required, that delivery lead time is negligible, that
before- and after-sales service is available, and that products and their volumes are flexible?
sales & marketing.
competition.
customs.
customers.
customers
A statement of long-range strategy and revenue, cost, and profit objectives usually accompanied by
budgets, a projected balance sheet, and a cash flow is called a:
hoshin plan.
strategic plan.
resource plan.
business plan.
business plan.
The competitive characteristics that a firm must exhibit to be a viable competitor in the marketplace
are known as:
customer preferences.
a competitive advantage.
, order winners.
order qualifiers.
order qualifiers.
The price for a product must fall within a certain range for a supplier to be considered by potential
customers. This condition is known as an order:
premise.
winner.
confirmation.
qualifier.
qualifier.
Which of the following terms refers to a measure of satisfying demand through inventory or through
a production schedule that satisfies the customers' requested delivery dates and quantities?
Order fill rate
Level of service
Schedule attainment
Customer satisfaction
level of service.
Which of the following entities or conditions impacts customer demand through regulations in areas
such as safety, liability, taxes, or the environment?
Economy
Quality
Competition
Government
Government.