WITH CORRECT ANSWERS.
t/f: ERP systems coordinate multiple databases used to gather and maintain the firm's essential data
false
Which of the following are aspects of ERP systems?
1. Multifunctional- able to provide data concerning many parts of the firm
2. Modular- able to combine selected components into a single system
3. Independent- each functional area has its own system and data and maintains control of that
system and data
1 and 2
ERP systems perform which of the following tasks?
I. Support decisions
II. Make decisions
III. Evaluate decisions
1
Which of the following is NOT a key decision when considering ERP systems?
1. business complexity and size
2. system costs and available resources
3. requirements of the firm's processes
d) all are key decisions
Which of the following is typically NOT a component of ERP systems?
1. email management
2. finance module
3. Human Resources module
1 only
Purchasing, vendor evaluation, and invoice management are typically covered in which module of an
ERP system?
materials management
Capacity leveling, material requirements planning (MRP), and bill of materials processing are typically
covered in which module of an ERP system?
production planning and control
To support data analysis without burdening the operational ERP system, many firms employ which of
the following?
data warehouse
The "functional silo" problem refers to
the tendency for decisions to be made without considering other functional areas
Which of the following supply chain metrics is most useful for measuring customer satisfaction in
make to stock system?
, fill rate by line item
Which of the following supply chain metrics is most useful for measuring customer satisfaction in
make to order system?
order fulfillment lead time
Which of the following supply chain metrics is most useful for measuring the firm's management of
inventory levels?
inventory days of supply
Which of the following MPC components is primarily responsible for coordinating the planning efforts
of marketing, finance, operations, and human resources?
Sales and operations planning
Which of the following MPS components is primarily responsible for supporting and managing
manufacturing activities?
production planning and control
Which of the following MPS components is primarily responsible for tasks such as purchasing, vendor
management, and inventory control?
material management
Which of the following actions would be likely to increase the cash to cash cycle time for a firm?
1. Increasing the cost, but not the price, of the product
2. taking advantage of "early pay" discounts with suppliers
3. reevaluating inventory to reflect reductions in purchasing prices
1 and 2
Which of the following actions would be likely to decrease the cash to cash cycle time for a firm?
1. automating a key production process (reducing labor content)
2. returning excess inventory to the supplier
3. granting longer payment terms to customers
1 and 2
Demand management includes which of the following activities?
1. Forecasting
2. Product shipping
3. Entering customer orders
1 and 3
Demand management is the firm's connection to which of the following entities?
marketplace
Sources of demand that are part of demand management include all of the following except:
scrap products