Administration AMCA Study Guide
2024 (For the AMCA Exam)With
Complete Solutions.
Implied consent - Answer A patient slightly pulls up their sleeve to get a blood draw.
CHAMPVA - Answer Veterans with service related disabilities are eligible for care
under this.
Group Health Insurance - Answer health insurance consisting of contracts written
between a group, (employer, union, etc.) and the health care provider
Dependent - Answer Someone who relies on someone else for income and care.
Usually a child or spouse.
The person who owns the Insurance policy is called: - Answer Policy holder,
Subscriber, or Member
Clean claim - Answer Error free claim form that has been processed and paid
Fee Schedule - Answer A list of charges or established allowances for specific
medical services and procedures
An elderly person collaspses in the waiting area, and you are the only Medical
Assistant there. What is your FIRST step? - Answer Alert the Provider
Allowed amount - Answer The insurance carrier is allowed to use any method to
determine the amount for services.
Doctorine of the Respondent Superior - Answer The Provider is responsible for any
errors made by the staff.
Eligiblity to be a dependent on an insurance plan: - Answer Person must be
unmarried
cluster scheduling - Answer A method that brings several patients in at the same
time, such as on the hour, to be seen by the provider; also known as wave
scheduling.
Wave scheduling - Answer A certain # of patients are scheduled to arrive at the
same time and are seen in which the order they arrive.
New Patient - Answer patient that has never seen a particular physician, or has not
seen them within THREE years
established patient - Answer a patient who has been seen by a provider in the
practice in the same specialty within three years
Fixed appointment scheduling - Answer One patient is scheduled for a specific
appointment time.
, Administration AMCA Study Guide
2024 (For the AMCA Exam)With
Complete Solutions.
Single booking - Answer a method of scheduling in which only one patient is
assigned to one block of time in a visit schedule
Double booking scheduling - Answer Two patients are given the same appointment
time
SOAP - Answer subjective, objective, assessment, plan
POMR (problem oriented medical record) - Answer Data is arranged according to
medical issue/problem
At the minimum how many fire exits need to be identified as EXITS - Answer 2
CDC - Answer Center for Disease Control
How has the advance of technology affected the medical profession? - Answer They
have increased our training
What information is needed on a CMS-1500 claim form? - Answer Diagnostic codes
Where do we keep "Crash Carts"? - Answer At the Nurse's Station
The BEST way to learn job responsibilites? - Answer Ask for a clear job description
and directions for daily activities.
Medicare Part B - Answer An optional and supplemental portion of Medicare that
provides benefits for physician services, for people on social security.
loyalty - Answer Faithful adherence to one's promise, oath, word of honor, etc.
Flexibility - Answer When Medical Assistants are able to adapt to situations
afferent nerve - Answer carries messages toward the brain and spinal cord
Basophilla - Answer An overabundance of a particular white blood cell
petty cash fund - Answer small amount of cash kept on hand to pay for minor
purchases. (office supplies)
The root word "megal" - Answer enlarged
Eye contact - Answer If you avoid making eye contact the patient may think you are
NOT telling the truth
Feedback - Answer verbal facial expressions or body language ( such as a nod)
2024 (For the AMCA Exam)With
Complete Solutions.
Implied consent - Answer A patient slightly pulls up their sleeve to get a blood draw.
CHAMPVA - Answer Veterans with service related disabilities are eligible for care
under this.
Group Health Insurance - Answer health insurance consisting of contracts written
between a group, (employer, union, etc.) and the health care provider
Dependent - Answer Someone who relies on someone else for income and care.
Usually a child or spouse.
The person who owns the Insurance policy is called: - Answer Policy holder,
Subscriber, or Member
Clean claim - Answer Error free claim form that has been processed and paid
Fee Schedule - Answer A list of charges or established allowances for specific
medical services and procedures
An elderly person collaspses in the waiting area, and you are the only Medical
Assistant there. What is your FIRST step? - Answer Alert the Provider
Allowed amount - Answer The insurance carrier is allowed to use any method to
determine the amount for services.
Doctorine of the Respondent Superior - Answer The Provider is responsible for any
errors made by the staff.
Eligiblity to be a dependent on an insurance plan: - Answer Person must be
unmarried
cluster scheduling - Answer A method that brings several patients in at the same
time, such as on the hour, to be seen by the provider; also known as wave
scheduling.
Wave scheduling - Answer A certain # of patients are scheduled to arrive at the
same time and are seen in which the order they arrive.
New Patient - Answer patient that has never seen a particular physician, or has not
seen them within THREE years
established patient - Answer a patient who has been seen by a provider in the
practice in the same specialty within three years
Fixed appointment scheduling - Answer One patient is scheduled for a specific
appointment time.
, Administration AMCA Study Guide
2024 (For the AMCA Exam)With
Complete Solutions.
Single booking - Answer a method of scheduling in which only one patient is
assigned to one block of time in a visit schedule
Double booking scheduling - Answer Two patients are given the same appointment
time
SOAP - Answer subjective, objective, assessment, plan
POMR (problem oriented medical record) - Answer Data is arranged according to
medical issue/problem
At the minimum how many fire exits need to be identified as EXITS - Answer 2
CDC - Answer Center for Disease Control
How has the advance of technology affected the medical profession? - Answer They
have increased our training
What information is needed on a CMS-1500 claim form? - Answer Diagnostic codes
Where do we keep "Crash Carts"? - Answer At the Nurse's Station
The BEST way to learn job responsibilites? - Answer Ask for a clear job description
and directions for daily activities.
Medicare Part B - Answer An optional and supplemental portion of Medicare that
provides benefits for physician services, for people on social security.
loyalty - Answer Faithful adherence to one's promise, oath, word of honor, etc.
Flexibility - Answer When Medical Assistants are able to adapt to situations
afferent nerve - Answer carries messages toward the brain and spinal cord
Basophilla - Answer An overabundance of a particular white blood cell
petty cash fund - Answer small amount of cash kept on hand to pay for minor
purchases. (office supplies)
The root word "megal" - Answer enlarged
Eye contact - Answer If you avoid making eye contact the patient may think you are
NOT telling the truth
Feedback - Answer verbal facial expressions or body language ( such as a nod)
