How can Direct Repair programs can be beneficial to insurers? - Correct Answer
Help control settlement costs
The MacPherson strut suspension is more streamlined than the Double Wishbone
design because it doesn't have: - Correct Answer an upper control arm.
A thermal expansion valve: - Correct Answer controls the pressure and flow of
cold, liquid refrigerant to the evaporator.
A vehicle hood: - Correct Answer is designed to crumple in a crash.
When refinishing a repaired right fender, what else may need to be done? -
Correct Answer Paint blending on the hood and right front door.
You're writing an estimate for a vehicle with a damaged fender on the passenger
side. In addition to the cost to repair the damaged fender, what else might you need
to include in your estimate? - Correct Answer Refinish the fender and blend the
hood, bumper, and door.
A technician may use which of the following to repair a dent or small tear in a
plastic bumper cover? - Correct Answer Plastic welding and heat
A resident Connecticut auto appraiser, who received his appraiser license on
December 20th, 2014 would need to renew his license by: - Correct Answer the
last day of June 2015
This vehicle part provides the hydraulic power used in power steering. - Correct
Answer Rotary vane pump
When can damage to a tire sidewall be repaired? - Correct Answer never
A pitman arm is used in the ________ steering system. - Correct Answer
Recirculating ball
Unibody vehicles typically have what kind of suspension? - Correct Answer
MacPherson struts
, In Connecticut, a person that violates a cease and desist order from the
Commissioner may, after notice of hearing, be assessed a monetary penalty of up
to __________ for each violation. - Correct Answer $50,000
"Constructive total loss" refers to: - Correct Answer when the cost to repair
and/or salvage the vehicle is equal to or greater than the value of the vehicle when
the loss occurred.
This vehicle body type is characterized by a top-hinged rear door that incorporates
the rear window. - Correct Answer hatchback
A vehicle's rocker panels: - Correct Answer Provide support to keep the vehicle
from sagging in the middle.
What part of the vehicle is designed to allow air-flow to the radiator? - Correct
Answer grille
Damaged vehicles that can be used for parts are usually: - Correct Answer under
ten years old.
A turbocharger: - Correct Answer directs exhaust fumes against a turbine that
runs an air compressor which forces more fuel/air mixture into the engine.
What is the term for the rubber seal on a car door? - Correct Answer
Weatherstripping
Which of the following best describes the function of a clutch plate? - Correct
Answer It transfers the spinning motion of the crankshaft flywheel to the
transmission through direct pressure.
Which position in a VIN would tell you which plant manufactured the vehicle? -
Correct Answer 11th
What is the purpose of anti-steering laws? - Correct Answer To protect
policyholders' rights to choose their own repair shop.
During wheel alignment, a technician will normally check... - Correct Answer
toe, caster, camber