ProStart 1 - Chapter 21 Exam Questions and
Answers Graded A+
What does a POS machine do?
Automatically sends orders to the kitchen and bar from service stations
A charger is defined as
A larger plate used during full-course dinners or to dress up special events
When checking to see whether a guest is of legal age to drink alcohol, which is an acceptable form of
identification?
Passport, driver's license, state ID card, or military ID
This style of service is considered simple and inexpensive, but is not as frequently used
English
What knife is serrated and used to cut beef?
Steak
Guests should be served in what order?
Children first, then women, then men, then the host
The floor manager in a traditional restaurant setting
Supervises a team of servers and is in charge of the shift
Suggestive selling involves
Recommending additional or different items to a guest
Which is not considered a cold beverage?
Coffee
Which task would a server perform from a guest's left side?
Serving solid foods, including salad and bread
Who can serve alcohol?
In general a server must be 21 years old to serve alcohol
List the front-of-house employees
Maitre d'hotel
Headwaiter
Captain
Front waiter
Apprentice
How can you avoid making mistakes when taking food orders?
Answers Graded A+
What does a POS machine do?
Automatically sends orders to the kitchen and bar from service stations
A charger is defined as
A larger plate used during full-course dinners or to dress up special events
When checking to see whether a guest is of legal age to drink alcohol, which is an acceptable form of
identification?
Passport, driver's license, state ID card, or military ID
This style of service is considered simple and inexpensive, but is not as frequently used
English
What knife is serrated and used to cut beef?
Steak
Guests should be served in what order?
Children first, then women, then men, then the host
The floor manager in a traditional restaurant setting
Supervises a team of servers and is in charge of the shift
Suggestive selling involves
Recommending additional or different items to a guest
Which is not considered a cold beverage?
Coffee
Which task would a server perform from a guest's left side?
Serving solid foods, including salad and bread
Who can serve alcohol?
In general a server must be 21 years old to serve alcohol
List the front-of-house employees
Maitre d'hotel
Headwaiter
Captain
Front waiter
Apprentice
How can you avoid making mistakes when taking food orders?
