ITPM Chapter 10 Exam Questions And
Answers 100% Verified Correct
T/F: Project members should either have strong technical skills or soft skills.
False
T/F: Adding more people to a project that is falling behind schedule often causes more setbacks
because of the increased complexity of communications.
True
T/F: People have different personality traits that often affect their communication preferences.
True
T/F: Rarely does the receiver interpret a message exactly as the sender intended.
True
T/F: Geographic location and cultural background have no impact on communications.
False
T/F: It is extremely important to document any changes in technical specifications that might affect
product performance.
True
T/F: Communication becomes simpler when you increase the number of team members.
False
T/F: In a project, communicating badly exponentially increases the possibility of making mistakes.
True
T/F: The communications management plan varies with the needs of the project.
True
T/F: Most WBSs include a section for project communications to ensure that reporting key
information is a project deliverable.
True
T/F: Project managers must assess the needs of the organization, the project, and individuals in
determining which communication medium to use, and when.
True
T/F: Status reports can take various formats depending on the stakeholders' needs.
True
T/F: A facilitator can help the team solve any communication problems.
True
, T/F: Good information technology project managers must have strong technical and communication
skills.
True
T/F: Do not have a meeting if there is a better way of achieving the objective at hand.
True
T/F: Minutes must be a comprehensive report of the meeting that was scheduled.
False
T/F: The email is the most appropriate medium for all types of communications.
False
T/F: The project summary report is a summary of all the lessons-learned reports.
False
T/F: Improving an organization's ability to communication is an easy process.
False
_____ involves determining the information and communications needs of the stakeholders.
Planning communications
The output of the _____ process is a communications management plan.
planning communications
Managing communications is part of the _____ process of the project communication management.
executing
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project.
However, you know that Phil tends to be an introvert. Which of the following communication
methods would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work.
Which of the following methods of communication is likely to be most effective for conveying
sensitive or important information?
short face-to-face meetings
According to research by Albert Mehrabian, which of the following is NOT a way that information is
communicated in a face-to-face interaction?
facial expressions
As the number of people involved in a project _____, the complexity of communications _____.
increases, increases
Answers 100% Verified Correct
T/F: Project members should either have strong technical skills or soft skills.
False
T/F: Adding more people to a project that is falling behind schedule often causes more setbacks
because of the increased complexity of communications.
True
T/F: People have different personality traits that often affect their communication preferences.
True
T/F: Rarely does the receiver interpret a message exactly as the sender intended.
True
T/F: Geographic location and cultural background have no impact on communications.
False
T/F: It is extremely important to document any changes in technical specifications that might affect
product performance.
True
T/F: Communication becomes simpler when you increase the number of team members.
False
T/F: In a project, communicating badly exponentially increases the possibility of making mistakes.
True
T/F: The communications management plan varies with the needs of the project.
True
T/F: Most WBSs include a section for project communications to ensure that reporting key
information is a project deliverable.
True
T/F: Project managers must assess the needs of the organization, the project, and individuals in
determining which communication medium to use, and when.
True
T/F: Status reports can take various formats depending on the stakeholders' needs.
True
T/F: A facilitator can help the team solve any communication problems.
True
, T/F: Good information technology project managers must have strong technical and communication
skills.
True
T/F: Do not have a meeting if there is a better way of achieving the objective at hand.
True
T/F: Minutes must be a comprehensive report of the meeting that was scheduled.
False
T/F: The email is the most appropriate medium for all types of communications.
False
T/F: The project summary report is a summary of all the lessons-learned reports.
False
T/F: Improving an organization's ability to communication is an easy process.
False
_____ involves determining the information and communications needs of the stakeholders.
Planning communications
The output of the _____ process is a communications management plan.
planning communications
Managing communications is part of the _____ process of the project communication management.
executing
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project.
However, you know that Phil tends to be an introvert. Which of the following communication
methods would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work.
Which of the following methods of communication is likely to be most effective for conveying
sensitive or important information?
short face-to-face meetings
According to research by Albert Mehrabian, which of the following is NOT a way that information is
communicated in a face-to-face interaction?
facial expressions
As the number of people involved in a project _____, the complexity of communications _____.
increases, increases
