ITPM HF-Fragen Exam Questions And
Answers Graded A+
Figure out the impact on the scope of the work and the cost before you write up the change request
A team member approaches you with a change that could cut your schedule down by a month. What
is the first thing you should do?
A. Make the change; it's going to save time and nobody will want the project to take longer than it
should.
B. Write up a change request and see if you can get it approved.
C. Tell the team member that you've already communicated the deadline for the project, so you can't
make any changes now.
D. Figure out the impact on the scope of the work and the cost before you write up the change
request
Work performance data
You have been hired by a contractor who wants you to manage a construction project for one of his
clients. The project team has been working for six weeks. You need to determine whether the team is
ahead of or behind schedule. Which of the following tools and techniques is the BEST one for you to
consult?
A. Work performance data
B. Project management software
C. Schedule change control system
D. Bottom-up estimating
Quality audits
Which of the following is not a tool or technique of the Control Quality process?
A. Pareto charts
B. Statistical sampling
C. Quality audits
D. Inspection
Update the scope and schedule baselines to reflect the approved change.
Brandi is a project manager on a software project. About halfway through development, her team
found that they had not estimated enough time for some of the technical work they needed to do.
She requested that the
new work be added to the scope statement and that the time to do the work be added to the
schedule. The change control board approved her change. What's her next step?
A. 0
B. Start doing the work.
C. Gather performance metrics on the team's work so far.
D. Update the scope and schedule baselines to reflect the approved change.
Encoding
You are initiating a project that has a virtual team. Half of your team members will be located in
another country, where they are working for a subcontractor. The subcontractor's team members
speak a different language than your team does. When you need to get information to them, it must
first be translated. This is an example of:
A. Acknowledgment
B. Transmission
C. Encoding
D. Decoding
,The Scope Management plan
Which of the following is NOT a source of information about specific project constraints and
assumptions?
A. Requirements documentation
B. The scope baseline
C. The Scope Management plan
D. The project scope statement
During the Initiating process group
When do you perform stakeholder analysis?
A. When creating the Project Management plan
B. When putting changes through change control
C. When developing the project charter
D. During the Initiating process group
Only one person needs to approve the Project Management plan and that's the project
manager.
Which of the following is NOT true of obtaining project plan approval?
A. Change control makes sure that only approved changes can make it into the approved
plan.
B. Only one person needs to approve the Project Management plan and that's the project
manager.
C. Until you obtain plan approval, you don't need to put changes to it through change control.
D. It's important for the entire team to buy into the Project Management plan for it to be
successful.
When the product is being designed
When are the most expensive defects most likely to be introduced into a product?
A. When the product is being designed
B. When the Quality Management plan is being written
C. When the product is being reviewed by the customers
D. When the product is being assembled
Taking a deliverable and breaking it down into the smaller work packages so that it can be organized
and
planned
Which of the following best describes decomposition?
A. Taking a deliverable and breaking it down into the smaller work packages so that it can be
organized and
planned
B. Categorizing work packages
C. Waiting for a task to expire so that it can break down into smaller tasks
D. Dividing work packages into deliverables that can be planned for
A product that satisfies the requirements of the people who pay for it
Which is the BEST definition of quality?
A. A product made with a lot of care by the team who built it
B. A product made of very expensive materials
C. A product that passes all of its tests
D. A product that satisfies the requirements of the people who pay for it
,Communications Management plan
In which plan do you define the processes that will be used to keep people informed throughout the
project?
A. Schedule Management plan
B. Staffing Management plan
C. Project Management plan
D. Communications Management plan
Work authorization system
Which enterprise environmental factor defines how work is assigned to people?
A. Project management information system (PMIS)
B. Work authorization system
C. Resource histogram
D. RACI matrix
Select the company with the lowest bid.
You are currently performing the Conduct Procurements process. You are considering two bids from
companies on your qualified sellers list. Your project is on a tight budget, and you have been
instructed by senior management to consider the cost over any other criteria. You used the company
that submitted the lower bid on a previous project, and you were not happy with its work. The
company that submitted the higher bid has a reputation for treating its clients well, flying project
managers first-class,
and giving them accommodations in five-star hotels. What is the BEST way to handle this situation?
A. Rewrite the RFP so that the company with the lowest bid is excluded.
B. Select the company with the lowest bid.
C. Give the manager at the company with the higher bid information that will allow him to tailor
his bid so that it better meets your needs.
D. Select the company with the higher bid.
RACI matrix
Which of the following shows roles and responsibilities on your project?
A. Human Resource Management plan
B. RACI matrix
C. Resource histogram
D. Bar chart
Pay the police for private protection services, because it is customary in the country they
are operating in.
A project manager is working in a country where it is customary to pay the police for private
protection services, and those costs have increased the AC. This has affected his earned value
calculations. When he reviews the budget with his company's management, his supervisor tells him
that in another country, those costs would be considered a bribe, and questions whether they should
be added to the budget. What is the BEST way for the project manager to proceed?
A. Pay the police for private protection services, because it is customary in the country they
are operating in.
B. Consult the Cost Management plan about payment.
C. Initiate cost control to update the cost baseline.
D. Do not pay the police for private protection services, because that would be a bribe.
Confronting
Which conflict resolution technique is most effective?
A. Confronting
, B. Smoothing
C. Compromise
D. Withdrawal
Validated changes
Which of the following is NOT an input to Control Quallity?
A. Deliverables
B. Work performance data
C. Validated changes
D. Quality checklists
Call a meeting with the client to understand exactly what is unacceptable in the product and try to
figure out
what went wrong along the way.
You have just delivered a product to your client for acceptance when you get a call that some features
they were expecting are missing. What's the first thing you should do?
A. Call a meeting with the client to understand exactly what is unacceptable in the product and try to
figure out
what went wrong along the way.
B. Tell the team to start building the missing features into the product right away.
C. Tell the client that the product passed all of your internal quality inspections and scope verification
processes, so
it must be fine.
D. Get your team together and reprimand them for building a product that doesn't meet user
expectations.
Add the risk to the risk register and gather information about its probability and impact.
You are managing a software project. You are partway through the project, and your team has just
delivered a preliminary version of part of the software. You are holding a weekly status meeting when
one of the team members points out that an important stakeholder is running into a problem with
one of the features of the current software. The team member feels that there is a risk that the
stakeholder will ask for a change in that feature, even though that change would be out of scope of
the current release—and if the stakeholder requests that change, there is a high probability that the
change control board would approve the change. What is the BEST action to take next?
A. Mitigate the risk by asking a team member to get familiar with the feature of the software that
might be changed.
B. Add the risk to the issue log and revisit it when there is more information.
C. Add the risk to the risk register and gather information about its probability and impact.
D. Schedule a meeting with the stakeholder to discuss the risk.
Templates
Tom is the project manager of an accounting project. He has just finished defining the scope for the
project and is creating the WBS. He goes to his organizational process asset library and finds a WBS
from a past project to use as a jumping-off point. Which of the following describes the asset that Tom
is using?
A. Templates
B. Delphi technique
C. Brainstorming
D. Decomposition
It authorizes the project manager to work on the project.
Which of the following BEST describes the main purpose of the project charter?
Answers Graded A+
Figure out the impact on the scope of the work and the cost before you write up the change request
A team member approaches you with a change that could cut your schedule down by a month. What
is the first thing you should do?
A. Make the change; it's going to save time and nobody will want the project to take longer than it
should.
B. Write up a change request and see if you can get it approved.
C. Tell the team member that you've already communicated the deadline for the project, so you can't
make any changes now.
D. Figure out the impact on the scope of the work and the cost before you write up the change
request
Work performance data
You have been hired by a contractor who wants you to manage a construction project for one of his
clients. The project team has been working for six weeks. You need to determine whether the team is
ahead of or behind schedule. Which of the following tools and techniques is the BEST one for you to
consult?
A. Work performance data
B. Project management software
C. Schedule change control system
D. Bottom-up estimating
Quality audits
Which of the following is not a tool or technique of the Control Quality process?
A. Pareto charts
B. Statistical sampling
C. Quality audits
D. Inspection
Update the scope and schedule baselines to reflect the approved change.
Brandi is a project manager on a software project. About halfway through development, her team
found that they had not estimated enough time for some of the technical work they needed to do.
She requested that the
new work be added to the scope statement and that the time to do the work be added to the
schedule. The change control board approved her change. What's her next step?
A. 0
B. Start doing the work.
C. Gather performance metrics on the team's work so far.
D. Update the scope and schedule baselines to reflect the approved change.
Encoding
You are initiating a project that has a virtual team. Half of your team members will be located in
another country, where they are working for a subcontractor. The subcontractor's team members
speak a different language than your team does. When you need to get information to them, it must
first be translated. This is an example of:
A. Acknowledgment
B. Transmission
C. Encoding
D. Decoding
,The Scope Management plan
Which of the following is NOT a source of information about specific project constraints and
assumptions?
A. Requirements documentation
B. The scope baseline
C. The Scope Management plan
D. The project scope statement
During the Initiating process group
When do you perform stakeholder analysis?
A. When creating the Project Management plan
B. When putting changes through change control
C. When developing the project charter
D. During the Initiating process group
Only one person needs to approve the Project Management plan and that's the project
manager.
Which of the following is NOT true of obtaining project plan approval?
A. Change control makes sure that only approved changes can make it into the approved
plan.
B. Only one person needs to approve the Project Management plan and that's the project
manager.
C. Until you obtain plan approval, you don't need to put changes to it through change control.
D. It's important for the entire team to buy into the Project Management plan for it to be
successful.
When the product is being designed
When are the most expensive defects most likely to be introduced into a product?
A. When the product is being designed
B. When the Quality Management plan is being written
C. When the product is being reviewed by the customers
D. When the product is being assembled
Taking a deliverable and breaking it down into the smaller work packages so that it can be organized
and
planned
Which of the following best describes decomposition?
A. Taking a deliverable and breaking it down into the smaller work packages so that it can be
organized and
planned
B. Categorizing work packages
C. Waiting for a task to expire so that it can break down into smaller tasks
D. Dividing work packages into deliverables that can be planned for
A product that satisfies the requirements of the people who pay for it
Which is the BEST definition of quality?
A. A product made with a lot of care by the team who built it
B. A product made of very expensive materials
C. A product that passes all of its tests
D. A product that satisfies the requirements of the people who pay for it
,Communications Management plan
In which plan do you define the processes that will be used to keep people informed throughout the
project?
A. Schedule Management plan
B. Staffing Management plan
C. Project Management plan
D. Communications Management plan
Work authorization system
Which enterprise environmental factor defines how work is assigned to people?
A. Project management information system (PMIS)
B. Work authorization system
C. Resource histogram
D. RACI matrix
Select the company with the lowest bid.
You are currently performing the Conduct Procurements process. You are considering two bids from
companies on your qualified sellers list. Your project is on a tight budget, and you have been
instructed by senior management to consider the cost over any other criteria. You used the company
that submitted the lower bid on a previous project, and you were not happy with its work. The
company that submitted the higher bid has a reputation for treating its clients well, flying project
managers first-class,
and giving them accommodations in five-star hotels. What is the BEST way to handle this situation?
A. Rewrite the RFP so that the company with the lowest bid is excluded.
B. Select the company with the lowest bid.
C. Give the manager at the company with the higher bid information that will allow him to tailor
his bid so that it better meets your needs.
D. Select the company with the higher bid.
RACI matrix
Which of the following shows roles and responsibilities on your project?
A. Human Resource Management plan
B. RACI matrix
C. Resource histogram
D. Bar chart
Pay the police for private protection services, because it is customary in the country they
are operating in.
A project manager is working in a country where it is customary to pay the police for private
protection services, and those costs have increased the AC. This has affected his earned value
calculations. When he reviews the budget with his company's management, his supervisor tells him
that in another country, those costs would be considered a bribe, and questions whether they should
be added to the budget. What is the BEST way for the project manager to proceed?
A. Pay the police for private protection services, because it is customary in the country they
are operating in.
B. Consult the Cost Management plan about payment.
C. Initiate cost control to update the cost baseline.
D. Do not pay the police for private protection services, because that would be a bribe.
Confronting
Which conflict resolution technique is most effective?
A. Confronting
, B. Smoothing
C. Compromise
D. Withdrawal
Validated changes
Which of the following is NOT an input to Control Quallity?
A. Deliverables
B. Work performance data
C. Validated changes
D. Quality checklists
Call a meeting with the client to understand exactly what is unacceptable in the product and try to
figure out
what went wrong along the way.
You have just delivered a product to your client for acceptance when you get a call that some features
they were expecting are missing. What's the first thing you should do?
A. Call a meeting with the client to understand exactly what is unacceptable in the product and try to
figure out
what went wrong along the way.
B. Tell the team to start building the missing features into the product right away.
C. Tell the client that the product passed all of your internal quality inspections and scope verification
processes, so
it must be fine.
D. Get your team together and reprimand them for building a product that doesn't meet user
expectations.
Add the risk to the risk register and gather information about its probability and impact.
You are managing a software project. You are partway through the project, and your team has just
delivered a preliminary version of part of the software. You are holding a weekly status meeting when
one of the team members points out that an important stakeholder is running into a problem with
one of the features of the current software. The team member feels that there is a risk that the
stakeholder will ask for a change in that feature, even though that change would be out of scope of
the current release—and if the stakeholder requests that change, there is a high probability that the
change control board would approve the change. What is the BEST action to take next?
A. Mitigate the risk by asking a team member to get familiar with the feature of the software that
might be changed.
B. Add the risk to the issue log and revisit it when there is more information.
C. Add the risk to the risk register and gather information about its probability and impact.
D. Schedule a meeting with the stakeholder to discuss the risk.
Templates
Tom is the project manager of an accounting project. He has just finished defining the scope for the
project and is creating the WBS. He goes to his organizational process asset library and finds a WBS
from a past project to use as a jumping-off point. Which of the following describes the asset that Tom
is using?
A. Templates
B. Delphi technique
C. Brainstorming
D. Decomposition
It authorizes the project manager to work on the project.
Which of the following BEST describes the main purpose of the project charter?
