And Answers Graded A+
What are the three pervasive problems with IT projects?
Late delivery, overbudget, does not meet business requirements
What is the relationship between corporate strategy and IT investments?
Investments in IT should align with the corporate strategy
What is IT portfolio management (ITPM)?
Managing IT as a portfolio of assets like a financial portfolio
What are the risks associated with an IT project?
delays, cost overruns, strategic misalignment, end-user acceptance
What are the dimensions of the IT portfolio?
Value to the the business (vertical), Risk (Horizontal)
What are the top 10 benefits of the ITPM process?
1) improved business-strategy alignment
2) centralized control
3) cost reduction
4) communication with business executives
5) improved ROI
6) improved customer service
7) professional respect
8) competitive advantage
9) IT integration during mergers and acquisition
10) improved decision making
What are the implementation hurdles of ITPM?
Metrics and Measurement Process, Skills and Resources, Business Alignment
What are the four strategies for success when implementing ITPM?
Organization, Components, Analytics, Life Cycle
Corporate strategy
The overall scope and direction of a corporation and the way in which its various business operations
work together to achieve particular goals
Balanced Scorecard
Management practice that attempts to complement drivers of past performance (financial measures)
with the drivers of future performance, such as customer satisfaction, development of human and
intellectual capital, and learning
Business case