Clinical Patient Care NHA CCMA exam
questions and answers.
two forms of identification -
\name, and date of birth
What should MAs do at the end of the day? -
\Disinfect rooms and restock them fully.
What should an MA do before a patient goes into an exam room? -
\Anticipate what will be needed for that patients examination.
What should an MA review before entering a room with a patient? -
\Review the patients reason for their visit.
How often show a room be cleaned? -
\At the beginning of the day, end of the day, and in-between patients.
What is the most common solution to use to disinfect surfaces? -
\Sodium Hypochlorite solution ( 1:10 solution of bleach to water)
What is PPE? -
\Personal protective equipment used to create a barrier to prevent exposure to blood
and other body fluids.
litigation -
\the process of taking legal action
How can the MA keep the clinical office safe -
\have an emergency plan
keep doorways and hallways clear
have emergency tools handy and easily accessible
avoid furniture with sharp corners
active listening -
\paying close attention to what someone is saying and communicating
open-ended questions -
\questions that allow respondents to answer however they want
nonverbal communication -
, \communication using body movements, gestures, and facial expressions rather than
speech
rapport -
\A positive relationship
Patient Intake -
\data integrity - the team that gathers and enters patient information into patient
Empathy vs. Sympathy -
\In empathy, we understand the feelings of others.
In sympathy, we feel the feelings of others.
Cheif Complaint -
\brief statement describing they symptom, problem, diagnosis, or condition that is the
reason a patient seeks medical care.
subjective information -
\Information from the patient's point of view.
"I feel dizzy."
Does an M need to ask about a patients medication list every time they visit? -
\YES!!!
Anaphylaxis -
\a severe response to an allergen in which the symptoms develop quickly, and without
help, the patient can die within a few minutes.
objective information -
\factual information collected using the senses of sight, hearing, smell, and touch; also
called signs
anthropometric measurements -
\Measures of height, weight, and skinfold thickness to evaluate muscle atrophy.
Mini-Mental State Examination (MMSE) -
\A test that is used to measure cognitive ability, especially in late adulthood.
Metobolism -
\the relation of heat production and heat loss
Anorexia vs. Bulimia -
\Major difference between two conditions is control. Anorexic is usually already below
healthy weight, ,still perceives own weight is unacceptable, attempts to lower weight
questions and answers.
two forms of identification -
\name, and date of birth
What should MAs do at the end of the day? -
\Disinfect rooms and restock them fully.
What should an MA do before a patient goes into an exam room? -
\Anticipate what will be needed for that patients examination.
What should an MA review before entering a room with a patient? -
\Review the patients reason for their visit.
How often show a room be cleaned? -
\At the beginning of the day, end of the day, and in-between patients.
What is the most common solution to use to disinfect surfaces? -
\Sodium Hypochlorite solution ( 1:10 solution of bleach to water)
What is PPE? -
\Personal protective equipment used to create a barrier to prevent exposure to blood
and other body fluids.
litigation -
\the process of taking legal action
How can the MA keep the clinical office safe -
\have an emergency plan
keep doorways and hallways clear
have emergency tools handy and easily accessible
avoid furniture with sharp corners
active listening -
\paying close attention to what someone is saying and communicating
open-ended questions -
\questions that allow respondents to answer however they want
nonverbal communication -
, \communication using body movements, gestures, and facial expressions rather than
speech
rapport -
\A positive relationship
Patient Intake -
\data integrity - the team that gathers and enters patient information into patient
Empathy vs. Sympathy -
\In empathy, we understand the feelings of others.
In sympathy, we feel the feelings of others.
Cheif Complaint -
\brief statement describing they symptom, problem, diagnosis, or condition that is the
reason a patient seeks medical care.
subjective information -
\Information from the patient's point of view.
"I feel dizzy."
Does an M need to ask about a patients medication list every time they visit? -
\YES!!!
Anaphylaxis -
\a severe response to an allergen in which the symptoms develop quickly, and without
help, the patient can die within a few minutes.
objective information -
\factual information collected using the senses of sight, hearing, smell, and touch; also
called signs
anthropometric measurements -
\Measures of height, weight, and skinfold thickness to evaluate muscle atrophy.
Mini-Mental State Examination (MMSE) -
\A test that is used to measure cognitive ability, especially in late adulthood.
Metobolism -
\the relation of heat production and heat loss
Anorexia vs. Bulimia -
\Major difference between two conditions is control. Anorexic is usually already below
healthy weight, ,still perceives own weight is unacceptable, attempts to lower weight
