WGU C427: TECHNOLOGY APPLICATIONS IN
HEALTHCARE OBJECTIVE ASSESSMENT QUESTIONS
AND VERIFIED ANSWERS GRADE A+ 2024 UPDATE
1. Leadership at a healthcare organization implements a new electronic healthcare record
system without performing appropriate workflow analysis. The staff stopped using the
system within one week and the implementation was unsuccessful. What is the primary
issue that contributed to the implementation's failure?
A: lack of communication from management, failure to select an appropriate vendor,
failure to incorporate legacy data, lack of a physician champion
Lack of communication from management
2. A healthcare organization implemented a new electronic health records system using an
in-house server. From the first week of go-live, users complained that the system was too
slow and was unusable when a lot of users were entering data at the same time. The
information technology department has determined the issue to be an infrastructure
problem. What should have been the foreseeable cause of the system performance
problem?
A: The user access privileges are inadequate, the network cable runs are too long, the
server room is too hot, the server was configured incorrectly
The server was configured incorrectly
3. A patient presents to the inpatient unit following surgery. The receiving nurse has not
heard a report from the operating room nurse. The patient is experiencing great
discomfort, and the receiving nurse wishes to see the documentation for any pain
medication given by the previous nurse. The leadership has not achieved meaningful use
stage 2 yet. Which point of care system software will improve communication?
A: laboratory information system, computerized provider order entry, picture archiving
communication system, electronic medication administration record
Computerized Provider Order Entry
4. A medical facility meaningful use objective is to develop a health IT system. The medical
facility objective is to improve patient engagement. In order to improve patient
engagement it will be necessary to communicate with patients through a patient portal.
What will be needed for this implementation?
A: open source software, local area network, interoperability protocols, clinical workflow
analysis
Interoperability Protocols
5. A patient is at high risk of stroke. The patient's physician is concerned about adherence
to the recommended weight loss and diet recommendations. The physician is on an
integrated hospital management information system (HMIS). Which documentation
format will ensure accurate and timely data is presented to the physician?
, A: HMIS alerts about out-of-range readings sent to the patient via a patient portal, Data
sent to the HMIS form a wearable device that tracks in real time, Manual logging of data in
a logbook for entry into the HMIS, Record of symptoms completed by patient via a paper
report and faxed to HMIS
Data sent to the HMIS from a wearable device that tracks in real time
6. A hospital realizes patients are expecting access to personal health records on demand.
In response, they want to build a mobile health application that would be widely adopted
and meet the needs of the majority of the patients. Which feature of the mobile healthcare
application should be the focus to meet these goals?
A: Speed and accuracy, Immediate use of emerging platforms, designed for use on specific
devices, security and ease of use
Security and ease of use
7. As part of an enterprise implementation of a new electronic health record, a healthcare
organization decides to migrate 10 years of legacy data from the previous system into a
cloud. What are two benefits to this organization by doing this?
A: quicker learning curve among clinical staff, improved quality assurance testing during
implementation phase, decreased data storage costs, presentation of the longitudinal
patient record
1) Decreased data storage costs
2) Presentation of longitudinal patient record
8. Social media has changed the way patients' access and share medical information. One of
the most active groups of information seekers is made up of those who suffer from rare or
chronic conditions. What does this new technology offer these patients?
A: communication with people who have similar conditions, experimental treatment
options that are available for use, blogs that are reviewed by medical professionals,
research on conditions that has been validated for accuracy
Communication with people who have similar conditions
9. A patient diagnosed with cancer is searching the internet for more information about the
condition. Which website would be helpful to this patient?
A: advertisement about cures using essential oils, online support group of patients with the
same condition, presentation of oncologists and their biographies, summary of alternative
treatments and their success rates
Online support group of patients with the same condition
10. A privacy officer for a small hospital recently discovered that radiology reports were
being e-mailed by the transcription service to the radiology department to be added to the
electronic medical record. Which secure method should be used for transmitting reports?
A: transmit files through a direct interface to the electronic medical record, transmit files
in PDF format so they cannot be edited by those attaching them to the electronic health
record, set up a local area network for transmitting the files directly to the department,
send and receive dictation and transcribed files through a HIPAA-compliant transcription
application service
HEALTHCARE OBJECTIVE ASSESSMENT QUESTIONS
AND VERIFIED ANSWERS GRADE A+ 2024 UPDATE
1. Leadership at a healthcare organization implements a new electronic healthcare record
system without performing appropriate workflow analysis. The staff stopped using the
system within one week and the implementation was unsuccessful. What is the primary
issue that contributed to the implementation's failure?
A: lack of communication from management, failure to select an appropriate vendor,
failure to incorporate legacy data, lack of a physician champion
Lack of communication from management
2. A healthcare organization implemented a new electronic health records system using an
in-house server. From the first week of go-live, users complained that the system was too
slow and was unusable when a lot of users were entering data at the same time. The
information technology department has determined the issue to be an infrastructure
problem. What should have been the foreseeable cause of the system performance
problem?
A: The user access privileges are inadequate, the network cable runs are too long, the
server room is too hot, the server was configured incorrectly
The server was configured incorrectly
3. A patient presents to the inpatient unit following surgery. The receiving nurse has not
heard a report from the operating room nurse. The patient is experiencing great
discomfort, and the receiving nurse wishes to see the documentation for any pain
medication given by the previous nurse. The leadership has not achieved meaningful use
stage 2 yet. Which point of care system software will improve communication?
A: laboratory information system, computerized provider order entry, picture archiving
communication system, electronic medication administration record
Computerized Provider Order Entry
4. A medical facility meaningful use objective is to develop a health IT system. The medical
facility objective is to improve patient engagement. In order to improve patient
engagement it will be necessary to communicate with patients through a patient portal.
What will be needed for this implementation?
A: open source software, local area network, interoperability protocols, clinical workflow
analysis
Interoperability Protocols
5. A patient is at high risk of stroke. The patient's physician is concerned about adherence
to the recommended weight loss and diet recommendations. The physician is on an
integrated hospital management information system (HMIS). Which documentation
format will ensure accurate and timely data is presented to the physician?
, A: HMIS alerts about out-of-range readings sent to the patient via a patient portal, Data
sent to the HMIS form a wearable device that tracks in real time, Manual logging of data in
a logbook for entry into the HMIS, Record of symptoms completed by patient via a paper
report and faxed to HMIS
Data sent to the HMIS from a wearable device that tracks in real time
6. A hospital realizes patients are expecting access to personal health records on demand.
In response, they want to build a mobile health application that would be widely adopted
and meet the needs of the majority of the patients. Which feature of the mobile healthcare
application should be the focus to meet these goals?
A: Speed and accuracy, Immediate use of emerging platforms, designed for use on specific
devices, security and ease of use
Security and ease of use
7. As part of an enterprise implementation of a new electronic health record, a healthcare
organization decides to migrate 10 years of legacy data from the previous system into a
cloud. What are two benefits to this organization by doing this?
A: quicker learning curve among clinical staff, improved quality assurance testing during
implementation phase, decreased data storage costs, presentation of the longitudinal
patient record
1) Decreased data storage costs
2) Presentation of longitudinal patient record
8. Social media has changed the way patients' access and share medical information. One of
the most active groups of information seekers is made up of those who suffer from rare or
chronic conditions. What does this new technology offer these patients?
A: communication with people who have similar conditions, experimental treatment
options that are available for use, blogs that are reviewed by medical professionals,
research on conditions that has been validated for accuracy
Communication with people who have similar conditions
9. A patient diagnosed with cancer is searching the internet for more information about the
condition. Which website would be helpful to this patient?
A: advertisement about cures using essential oils, online support group of patients with the
same condition, presentation of oncologists and their biographies, summary of alternative
treatments and their success rates
Online support group of patients with the same condition
10. A privacy officer for a small hospital recently discovered that radiology reports were
being e-mailed by the transcription service to the radiology department to be added to the
electronic medical record. Which secure method should be used for transmitting reports?
A: transmit files through a direct interface to the electronic medical record, transmit files
in PDF format so they cannot be edited by those attaching them to the electronic health
record, set up a local area network for transmitting the files directly to the department,
send and receive dictation and transcribed files through a HIPAA-compliant transcription
application service
