ITPM Exam Complete Questions with 100%
Correct Answers
scope, time, cost
What factors have the biggest impact on IT projects?
1) high turnover rates of IT workers
2) level of uniqueness and complexity
3) difficulty in getting accurate customer requirements
4) rate of change in requirements
5) difficulty in testing all possible state of software,
6) constant training needed to keep team members current with technology
Key differences between IT projects and other projects
1) improvement in customer satisfaction;
2) better cost performance, higher ROI
3) better schedule performance, allocation of time commitments, and utilization of resources, higher
productivity
4) increased quality, reducing rework
5) increased number of delivered features
Potential advantages of using structured project management approach
project
temporary sequence of related activities that must be completed to create a unique product or
service; defined by being temporary and having a beginning and an end
project management
process of applying knowledge, tools and techniques to a project's activities to deliver stated project
requirements within agreed upon scope, time, cost and quality constraints
scope, time, cost
triple constraint a.k.a. devil's triangle
quality
4th constraint
hard and soft skills
2 general skills of a good project manager
Manage:
1) scope
2) human resources
3) communications
4) schedule
5) quality
6) costs
6 basic functions project managers perform to run successful projects
, 1) product life cycle fits into a larger project life cycle
2) focus and work are different
difference of product life cycle vs. project life cycle
contains phases, deliverables, and decisions to be made before moving on to a subsequent phase
similarities between product life cycle and project life cycle
systems theory
philosophy of looking at the world as a set of principles and interventions for thinking and problem
solving; a language or set of principles and interventions for thinking and solving problems
1) open
2) closed
2 distinct groups of systems theory
systems analysis
problem solving techniques that decomposes a system into its component pieces for the purpose of
studying how well these components work and interact to accomplish their purpose
systems management
component responsible for managing the whole system;
includes objectives, internal and external environments, constraints, resources both human and non-
human, and the culture and social environment of the organization.
1) temporary
2) unique
3) progressive elaboration
4) single unique purpose
3 key characteristics of a project + 1
1) objectives have been achieved
2) objectives cannot be achieved
3) the need no longer exists
when is a project considered done?
death march projects
projects that continue endlessly
1) produce a unique set of deliverables
2) never been done before
3) must contain a well-defined purpose
4) creates uncertainty and risks
How are projects unique?
project sponsor or key stakeholder
project's primary sponsor or champion
Correct Answers
scope, time, cost
What factors have the biggest impact on IT projects?
1) high turnover rates of IT workers
2) level of uniqueness and complexity
3) difficulty in getting accurate customer requirements
4) rate of change in requirements
5) difficulty in testing all possible state of software,
6) constant training needed to keep team members current with technology
Key differences between IT projects and other projects
1) improvement in customer satisfaction;
2) better cost performance, higher ROI
3) better schedule performance, allocation of time commitments, and utilization of resources, higher
productivity
4) increased quality, reducing rework
5) increased number of delivered features
Potential advantages of using structured project management approach
project
temporary sequence of related activities that must be completed to create a unique product or
service; defined by being temporary and having a beginning and an end
project management
process of applying knowledge, tools and techniques to a project's activities to deliver stated project
requirements within agreed upon scope, time, cost and quality constraints
scope, time, cost
triple constraint a.k.a. devil's triangle
quality
4th constraint
hard and soft skills
2 general skills of a good project manager
Manage:
1) scope
2) human resources
3) communications
4) schedule
5) quality
6) costs
6 basic functions project managers perform to run successful projects
, 1) product life cycle fits into a larger project life cycle
2) focus and work are different
difference of product life cycle vs. project life cycle
contains phases, deliverables, and decisions to be made before moving on to a subsequent phase
similarities between product life cycle and project life cycle
systems theory
philosophy of looking at the world as a set of principles and interventions for thinking and problem
solving; a language or set of principles and interventions for thinking and solving problems
1) open
2) closed
2 distinct groups of systems theory
systems analysis
problem solving techniques that decomposes a system into its component pieces for the purpose of
studying how well these components work and interact to accomplish their purpose
systems management
component responsible for managing the whole system;
includes objectives, internal and external environments, constraints, resources both human and non-
human, and the culture and social environment of the organization.
1) temporary
2) unique
3) progressive elaboration
4) single unique purpose
3 key characteristics of a project + 1
1) objectives have been achieved
2) objectives cannot be achieved
3) the need no longer exists
when is a project considered done?
death march projects
projects that continue endlessly
1) produce a unique set of deliverables
2) never been done before
3) must contain a well-defined purpose
4) creates uncertainty and risks
How are projects unique?
project sponsor or key stakeholder
project's primary sponsor or champion
