ITPM chapter 8 Questions with 100% Correct
Answers
T/F: The quality assurance process involves taking responsibility for quality throughout the project's
life cycle.
True
T/F: Validated changes and validated deliverables are the outputs of the quality assurance process.
False
T/F: The design of experiments technique cannot be applied to project management issues such as
cost and schedule trade-offs
False
T/F: Customer requirements are an important aspect of the quality planning process.
False
T/F: Reliability is the ability of a product or service to perform as expected under deviant conditions.
False
T/F: Project managers are ultimately responsible for quality management on their projects.
True
T/F: Only in-house auditors can perform quality audits.
False
T/F: Products that are accepted by project stakeholders are considered to be validated deliverables.
True
T/F: A run chart is a bar graph that depicts data points and their order of occurrence.
False
T/F: Using Six Sigma principles is an organization-wide commitment and all employees must embrace
its principles.
True
T/F: The Six Sigma approach works best for a project where a quality problem is identified between
the current and desired performance.
True
T/F: The term sigma means median.
False
T/F: Testing as a stage is important only at the end of an information technology product
development.
, False
T/F: Integration testing involves testing of each individual component to ensure that it is as defect-
free as possible.
False
T/F: In TQC, product quality is more important than production rates, and workers are allowed to stop
production whenever a quality problem occurs.
True
T/F: DeMarco and Lister's study on organizations and productivity found direct correlations between
productivity and programming language, years of experience, and salary.
False
T/F: Frameworks for helping organizations improve their processes and system are called Six Sigma
charts.
False
T/F: Gantt charts cannot be used to aid project quality management.
False
Conformance to requirements
the project's processes and products meet written specifications.
Fitness for use
a product can be used as it was intended.
Process improvement plan, quality metrics, and quality checklists are the outputs of the _____
process of project quality management.
planning quality management
A _____ is a standard of measurement in quality management.
metric
The _____ process is often associated with the technical tools and techniques of quality management,
such as Pareto charts, quality control charts, and statistical sampling.
quality control
Performing quality assurance is a subprocess of the _____ process of project quality management.
executing
Validated changes and validated deliverables are the outputs of the _____ subprocess of project
quality management.
monitoring and controlling
Answers
T/F: The quality assurance process involves taking responsibility for quality throughout the project's
life cycle.
True
T/F: Validated changes and validated deliverables are the outputs of the quality assurance process.
False
T/F: The design of experiments technique cannot be applied to project management issues such as
cost and schedule trade-offs
False
T/F: Customer requirements are an important aspect of the quality planning process.
False
T/F: Reliability is the ability of a product or service to perform as expected under deviant conditions.
False
T/F: Project managers are ultimately responsible for quality management on their projects.
True
T/F: Only in-house auditors can perform quality audits.
False
T/F: Products that are accepted by project stakeholders are considered to be validated deliverables.
True
T/F: A run chart is a bar graph that depicts data points and their order of occurrence.
False
T/F: Using Six Sigma principles is an organization-wide commitment and all employees must embrace
its principles.
True
T/F: The Six Sigma approach works best for a project where a quality problem is identified between
the current and desired performance.
True
T/F: The term sigma means median.
False
T/F: Testing as a stage is important only at the end of an information technology product
development.
, False
T/F: Integration testing involves testing of each individual component to ensure that it is as defect-
free as possible.
False
T/F: In TQC, product quality is more important than production rates, and workers are allowed to stop
production whenever a quality problem occurs.
True
T/F: DeMarco and Lister's study on organizations and productivity found direct correlations between
productivity and programming language, years of experience, and salary.
False
T/F: Frameworks for helping organizations improve their processes and system are called Six Sigma
charts.
False
T/F: Gantt charts cannot be used to aid project quality management.
False
Conformance to requirements
the project's processes and products meet written specifications.
Fitness for use
a product can be used as it was intended.
Process improvement plan, quality metrics, and quality checklists are the outputs of the _____
process of project quality management.
planning quality management
A _____ is a standard of measurement in quality management.
metric
The _____ process is often associated with the technical tools and techniques of quality management,
such as Pareto charts, quality control charts, and statistical sampling.
quality control
Performing quality assurance is a subprocess of the _____ process of project quality management.
executing
Validated changes and validated deliverables are the outputs of the _____ subprocess of project
quality management.
monitoring and controlling
